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December 2023 by Andy V
This place has always been a scam. They love targeting seniors that don't know any better. Very high prices, high pressure and sales people that flat out lie. Save some money and go literally anywhere else
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November 2023 by Baden Roth
1 - They do not have a return policy2 - Spreading conspiracy theories that “Big Box Stores” on Black Friday will sell the same model with inferior parts, technology. Even it’s the same SKU.3 - They do not price match, and their explanation is that because they take credit cards they lose 3% on every sale and their margins are so thin.4 - They take advantage of seniorsIf the competition in London knows them, then you should know to keep away from them.- I’m glad I told my dad to not buy from them and to leave the store immediately.
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April 2023 by Google user
I always thought of this business as being a supplier of quality products. That is until my recent experience. I was in need of a projector for a presentation but did not want to spend too much. When I asked for a suggestion I was directed to a product on their shelves. It was a mini projector that I was assured would meet my needs. This was inspite of the fact that the sales person had never actually seen it in operation. Once home and connected I discovered the image produced was so pixalated that the images were unrecognizable. Strathroy Audio Visual should be embarassed that they even stock and sell this product...... and of course they would not accept a return....
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April 2023 by Jim Atki
Great store for all your electronic needs and more. Wonderful staff. Can't wait to visit their new location.
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March 2023 by Keith Blackwell
I always thought of this business as being a supplier of quality products. That is until my recent experience. I was in need of a projector for a presentation but did not want to spend too much. When I asked for a suggestion I was directed to a product on their shelves. It was a mini projector that I was assured would meet my needs. This was inspite of the fact that the sales person had never actually seen it in operation. Once home and connected I discovered the image produced was so pixalated that the images were unrecognizable. Strathroy Audio Visual should be embarassed that they even stock and sell this product...... and of course they would not accept a return....
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March 2023 by Dave Fiveash
They deal the best upper mid range equipment at good prices
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February 2023 by Katherine Moon
I was willing to pay a great deal more for the tv because as a senior i knew that I couldn't set up the tv myself. I explained that my previous television was hooked up to a Onkyo stereo system. My late husband had the dvd, pvr and tv hooked up to the stereo working under one remote. The so called professional didn't or couldn't do the same. There is no sound when i go to Netflix and they said i needed 4 different remotes. I am very unsatisfied with their service. I definitely don't recommend this company.
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December 2022 by Amanda C
I called to require about purchasing a tv. My father-in-law wanted to purchase us a tv for Christmas and we had hoped to support a local business but when I asked if my father-in-law could purchase it over the phone (he lives out of town) and for my husband (his son) to come pick it up. I received attitude and an ignorant response over it, “he didnt understand what the issue was and that we can just bring the credit card in and pay for it”.With technology these days, I don’t see the issue with paying over the phone and simply checking ID when we picked it up. And if it’s against stores policy, he could have simply said that. The ignorance was unnecessary and completely out of line. We will take our business else where.
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November 2022 by Austin Flegel
I bought a projector mount from them for $150 it was still in the Amazon box so I looked it up on Amazon and it was $20. This place is a scam
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September 2022 by RICK Thompson
Knowledgeable, courteous and pleasant.
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July 2022 by Eric Van Den Heuvel
Very poor, no help, just stood there. Go to Best Buy.
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May 2022 by Kenneth Lee
Great service and very knowledgeable
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March 2022 by David Schaus
Have been shopping here for many many years.I always go back to buy my electronics here..Always a Great Experience dealing with this business.Sales and Service ... Excellent !??
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March 2021 by John Gallagher
Recently purchased a LG OLED65 GX TV from Strathroy AV. Very knowledgeable sales and installation experts. They have been in service for almost 40 years and the reason is very clear. They care about their customers!! Post purchase, Chris was very helpful getting us through some technical difficulties. Thanks!
