“A great team working here, so helpful and provide great advice/insights. You can tell this is a company that understands life in Northern Ontario and cares about its customers. I can't say enough good things about our experiences with Bay Credit Union.”
“Very friendly staff, they always treat you like family! ? Vanessa, the branch manager, and Siddhartha helped me navigate my financial needs in mutual funds. Always makes you want to come back. #AmazingService #FriendlyStaff #FinancialAdvice”
“Holly is awesome! She was very patient and knowledgeable with helping me deal with a stressful situation. She even took the time to sit and assist me to ensure my mobile banking app was updated correctly! It is so refreshing to find a clerk like Holly who is willing to “go that extra mile”!”
“Nice banking experience I just had the other day. I got so much help from one of their Client service advisors.. I think his name was 'Shubh'... or Shubhneet A. This Personal Banking advisor helped me through the stages of reviving my already dead account, determining its nature, status changes and recommending better, more positive options as well as enhancing my banking knowledge and experience throughout.”
“I called the branch, and Mr. Luis was extremely helpful in assisting me with opening my account. He provided excellent suggestions that I really needed, which saved me both time and effort.
Thank you, Luis — we need more people like you at RBC! This was truly a great customer service experience.
5 stars for Luis!”
“I believe Mr. Al, was the bank manager but I may be mistaken. Either way, I was from out of country and needed some extra assistance. He really helped me out and made my experience with TD in Canada memorable. Thank you again Al - seriously.”