447 May Street North, Thunder Bay ON P7C 3R4
“I want to give Tania & Toy Sense a huge shout-out! After searching online, they had a few discontinued items I was trying to find. Through no fault of their own, it turned into a logistics nightmare. Almost 9 months later, I finally received them! Again, I can't express how grateful I am for their professionalism & character. They could have easily sold them, but, stood behind their word!”
915 Memorial Ave, Thunder Bay ON P4N 2R3
“Tool Time is one of my favorite stores, they have everything & then some! Special kudos to Christina who always provides the best customer service and is very knowledgeable in a variety of areas from mouse traps, to magnet fishing & geocaching - and that was just my last trip! Highly recommend.”
425 11th Ave, Thunder Bay ON P7B 5R6
“Good staff (friendly, knowledgeable). Good product selection. Was able to assist me with repairing/re-keying a keyed passage handle. The new handle looks the same as the 50 year old Weiser it replaced.”
286 Secord St, Thunder Bay ON P7B 3E7
“I called Rob yesterday with an issue with our old NTI boiler. Rob got back to me immediately and set me up with a service call for first thing in the morning. Blake came out and walked me through the parts he was going to replace, and why. He told me he was going to run back to the shop for a sensor and was back to complete the install/repairs in no time. He also took the time to explain the system to me (new house for us, old boiler). The old boiler is working again. Hopefully it will get us through the summer. I would definitely recommend Robert's Plumbing & Sheet Metal Co.”
1149 Roland Street, Thunder Bay ON P7B 5M5
“I went there 15 July 2025 to get a Delta cartridge for a shower. The staff member went over to the bin and retrieved one, verified the new part number with the old one and warrantied the new one. I was in and out in 5 minutes. Excellent customer service!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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