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“I went here for an air cast with my prescription. Very lovely staff at the front reception. David Caroll was also understanding and kind. Thank you everyone for being so supportive of my injury and financial circumstances. I highly recommend this place!”
“Amazing customer service. Been here a couple of times & staff on floor has been courteous, knowledgeable and willing to go the extra step to get exactly what you need.”
“The staff are super friendly (the most friendly staff in the mall). Completely shocked at how clean and trendy the store is. Management was super helpful & professional (I think her name is Rylie) 10/10 shopping experience. Also how cute are these set ups”
“Fantastic customer service! Supported an individual with very specific needs to try on some shoes and the staff went above and beyond to accomodate.Highly recommend.”
“I called before ordering a canoe pack online to ensure it would arrive on time as it was tight for delivery times. I was ensured it would arrive the day before I needed it so I ordered the pack. The following day Canada Post sent me an email indicating it would arrive a day later then expected and thus not in time. I called and I was again ensured it would arrive in time. As promised the pack arrived early in the morning the day before I had to leave. The staff was helpful and patient with my calls.
I will use them again.”
“I love the service here. The staff are all pleasant to deal with and know their stuff. I am always taken care of and made to feel right at home. I get my custom orthotics here. They also have a wide selection of footwear and socks to choose from for all you foot care needs.”
“Today I went to softmoc.. I was on a mission to find my friend a pair of summer shoes. .. I ended up getting her an awesome pair of shoes and bought myself a beautiful pair of shoes.. Mission accomplished!!!”
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“My family has been shopping at J.B. Evans since the early 1950s. I was in Thunder Bay for a funeral and needed a dress shirt and shoes. Andrew opened the store early and fit me up with everything I needed. Great customer service and quality merchandise. No question, this is the best place to shop for clothing in Thunder Bay.”