TELUS
Cell Phone Stores
Hours:
1000 Fort William Road Unit 39, Thunder Bay ON P7B 2S4
Hours
About TELUS
TELUS has received positive feedback from customers who have experienced excellent service at their store in Intercity Mall. Ranj and Sanpreet Singh are frequently praised for their outstanding customer service, product knowledge, and professional approach. Ranj went above and beyond to help one customer secure the Galaxy Fold 7, ensuring they understood payment plans and felt confident in their choice. Similarly, Sanpreet is noted for his ability to explain various plans and options, making the phone selection and setup process easy and stress-free. Customers appreciated how both Ranj and Sanpreet took the time to guide them through all steps, including setting up new accounts and connections. The friendly and helpful attitude of the TELUS team has made a lasting impression, leading many to recommend the store to others for purchasing new phones. Overall, the TELUS store is recognized for its knowledgeable staff and commitment to customer satisfaction.
Most Recent Reviews
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August 2026
I'm so delighted by the customer service I received today by Dono, he is amazing and made my day. He should be promoted and a great representative of Koodo. He has great listening skills and excellent ability to solve complicated payment issues.
Big respect to Dono. My champion.
Daniel Akindipe
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August 2026
Absolutely phenomenal experience. Arsh, was amazing. So friendly and helpful. Thank you to Telus.
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June 2026
Very helpful, when we walked in we were greeted and helped. A recommendation was given politely and thoughtful. Thanks again!
More Comments(67)
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