Thunder Bay Harley-Davidson
Hours:
636 Arthur St W, Thunder Bay ON P7E 5R8 Hours
About Thunder Bay Harley-Davidson
Thunder Bay Harley-Davidson provides an incredible customer service experience. The staff are extremely helpful, kind, and go above and beyond. They remember customers from their first visit and never forget them. The team is thorough and amazing to work with, whether purchasing a bike, a t-shirt, or a sticker. Mechanics and owners are commended for their dedication, even helping with urgent repairs like a new tire when the shop was closed, getting travelers back on the road in short order. The overall customer service is 100%, with staff trusted to complete special requests for customers. The establishment is described as great, with many noting it was the best experience they have ever had buying a bike or anything. Reviews highlight a perfect success for road trips thanks to the staff's help, and the business is 100% recommended.
Most Recent Reviews
December 2025
Shout out to Kathleen who went above and beyond today to help me with a last minute christmas gift amazing service girl! Thank you very much!
October 2025
I'm driving from Quebec to British Columbia and i stop by the shop to clean my bike in my open trailer. Thank you sooo much for receiving me and for the help! Staff is very kind too and the little white puppy 😊
I bought a beautiful t-shirt and my first sticker to put on my Vanlife 😁
July 2025
On the way home from a road trip to Alaska. Made an appointment a few days in advance at Thunder Bay HD for a tire. They were ready and awaiting my arrival. Had me back on the road in short order with a new tire and another repair I had overlooked. Thanks to everyone at Thunder Bay HD for being there.
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