Thunder Bay IDA Pharmacy is a highly praised local pharmacy that consistently goes above and beyond for its customers. The staff, including Jason, Tanya, and Austin, are described as phenomenal, knowledgeable, and professional, creating a comfortable and welcoming atmosphere. Customers appreciate the exceptional service, kindness, and helpfulness they receive, whether it's providing crutches and other medical supplies or taking the time to explain prescriptions. The pharmacy is seen as a valuable asset to the Thunder Bay community, offering immediate, friendly, and reliable care that is hard to find elsewhere in the city. Customers express gratitude for the exceptional service and care provided by the team at IDA Pharmacy.
I wish I could give them 10* cause they're they that amazing. They take their time to make you feel heard and answer your questions without making you feel silly. Thanks to Jason, Austin, Tanya and the rest of the crew.
December 2025
The staff will keep you coming back here. I recently switched after having a pharmacy for over 30 years and I do not regret my decision. This pharmacy is more than a pharmacy, they care about your well being and are some of the most genuine humans. Highly recommend.
January 2024
I can't say enough about how terrific this pharmacy is. Time after time they have gone above and beyond for us. If you're tired of being treated like trash by other Thunder Bay pharmacies. Give IDA a try. YOU WILL NOT BE DISAPPOINTED!I'm a customer for life now.?
