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February 2024 by Sujieth Kulendran
Came in looking for a new pair headphones to replace the ones I’ve been using for the past 7 years. Bernardo at the shop gave me a few recommendations based on my use case and what I deemed to be important and walked me through what is should pay attention to for each pair. I ended up purchasing the first pair he recommended. Very friendly service and will definitely be going back for my future audio needs!
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February 2024 by Hannah Beros
The service here is impeccable! I wish I remembered the name of the gentleman who helped me at the headphone bar. I found the perfect pair of noise cancelling headphones for me. Highly recommend this place if you want great service and advice when looking for your next audio based purchase!
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February 2024 by jared ong
Last week, I went in to look for a pair of headphones, and Addison was absolutely marvelous in helping me in choosing the right pair. He was patient, informative and warm. He gave me all the time I needed to demo a few headphones too. 10/10. Highly highly highly recommend Addison if you are searching for your perfect pair of headphones.
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February 2024 by Edwin Ruddy
I love this place . Been going for years. Staff is amazing!
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February 2024 by Terry & Patty Rempel, Bluestone Financial
Beautiful store. A pleasure to spend time there. Neil Underwood was so very helpful.
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February 2024 by Jeff Kavanagh
I spent the 90s wandering through BBR as a university student dreaming of someday outfitting a home theatre. Dream came through this year and BBR was everything I had hoped it to be: great products, friendly service, reasonable prices and expert advice. The theatre is awesome and there were zero issues. In particular, Ryan Wright was incredibly attentive and diligent, stopping by in person a few times just to make sure all was good.
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January 2024 by jack lichtensztejn
My IE600 had to be replace due to water damage. Only took 10 minutes.I was also able to try a number of IEM. Wonderful staff and good service.I’ve also gotten the Sony xm 5 and again no real issues.Likely shop here again for other audio products.
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January 2024 by Jim Matthews
I first went to BB radio in the mid 1970s with my Dad. Bought some cool stuff and then 50 years went by. In the last couple of years I've got back into vinyl and got a very nice Rega turntable. Just purchased an Audiolab integrated. Wow...guess my old 78 kenwood needed some refurbishment..still worked great but this new stuff is fantastic. I'm a couple of hours away now..the shipping is great. Thank you.
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January 2024 by Kat Luc
Was shopping here for some speakers to complete a Christmas gift (pioneer turntable) I had bought for my partner. We were immediately greeted by a sales rep named Adam who was really easy to talk to and he walked us through all of our options. Adam never assumed our budget or preferences or knowledge. We had a lot of fun chatting with him and testing out different speakers. We are so so happy with the set up we purchased. The quality is insane and it makes sense for our needs and even beyond the needs we thought we had. Adam explained that some options would allow us to Bluetooth our phones and our television to the speakers - we hadn’t even considered this. Now we can watch movies with insanely good sound and that’s such a bonus. We are enjoying the full capability of the turntable and our home media gear. Huge shoutout to Adam for being genuine, knowledgeable, and so wicked cool down to earth. I love feeling good about making an expensive purchase and Adam made me feel really confident in my choice. We will be back every time we upgrade our gear or expand our set up and we’ll be looking to work with Adam again. 15/10 shopping experience.
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January 2024 by Janice Codeluppi
Nice store but staff didn't want to give us the time of day. They did have some nice stuff
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January 2024 by Tuncher Ferad
Strap in, folks, because I'm about to take you on a wild ride through the hallowed halls of Bay Bloor Radio, a place where audiophile dreams come true and customer service is so good it almost feels like a glitch in the matrix.Rewind to 2013, a bright-eyed newcomer to Canada stumbles into Bay Bloor Radio. First impressions? The store's design is cooler than a cucumber in an igloo, and their product range is like the Spotify playlist of my dreams – endless and perfectly curated. But here's the kicker – the staff. They're the kind of welcoming that makes you feel like a rockstar, whether you're just window-shopping or ready to drop some serious cash.Enter my love affair with KEF. These speakers were the ‘ungettable get’ on my 'I want' list. Fast forward through seven years of hard work and adapting to the Great White North, I finally sauntered back into Bay Bloor Radio to grab my dream setup – the KEF LS50 Wireless II with the KEF KS62 subwoofer. It was like the audio equivalent of finding the holy grail.Now, here’s where the plot thickens. Nine months in, and my KEF speakers decided to play hard to get with a cheeky Bluetooth glitch. I rushed back to the store, heart in my mouth, expecting a saga. But here's where Bay Bloor Radio flips the script on modern-day customer service. No tedious back-and-forths, no bureaucratic hoops – just pure, unadulterated customer satisfaction. Luis, the store manager, and his tech wizard (whose name escapes me, but let's call him Gandalf), swapped my speakers faster than a DJ drops the bass. No questions asked. Just like that.But wait, there's more. Not only did they ensure my continued auditory bliss, but Luis also threw in a discount on the subwoofer that felt like finding an extra fry at the bottom of the bag – unexpected and delightful.In a world where bargain hunting is the norm, and customer service often feels like you're talking to a brick wall, Bay Bloor Radio stands out like a lighthouse in a sea of mediocrity. Their product knowledge? It's like they've got every spec sheet tattooed on their brains. Their honesty? They'll tell it like it is, even if it means they don’t make a sale.So, here's the takeaway, folks: Bay Bloor Radio isn’t just a store; it's an experience. It's the kind of place where you walk in as a customer and walk out feeling like you've joined a secret society of audio aficionados. If you're in Toronto and your soul craves sweet, sweet music, this is your mecca. Trust me, your ears will thank you.
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December 2023 by John Butters
Fantastic institution that has been around since the 40's. My grandfather used to talk about coming here. Never regret making big head-fi purchases at BBR because people like Bernardo Lizarraga make sure you're taken care of. He made sure when I had a pricing mixup with my Audio Technicas during the Black Friday sales that I was able to receive a partial refund without having to take a second trip to the store. Having professionals around that not only have knowledge about their products, but are also willing to go the extra mile are what keep me coming back! Thanks Bay Bloor!
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December 2023 by Arnie Kuitunen
BEST SOUND EQUIPMENT IN TORONTO, A SOUND SYSTEM STORE FOR TRUE AUDIOPHILES, I LOVE IT,UNMATCHED SOUND AND ELEGANCE TO THEIR SOUND EQUIPMENT, MOST OF THE TOP BRANDS ARE AVAILABLE AT BAY BLOOR RADIO,THEY EVEN HAVE A HEADPHONE LISTENING ROOM TO TEST THE AMBIANCE OF THE HEADPHONES IN THEIR SOUNDPROOF ROOM,KNOWLEDGEBASE FRIENDLY STAFF
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December 2023 by Ryan Snow
Had the most awesome dude help me get my record player.
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December 2023 by Rosemarie Taylor
Best place to buy stereo equipment.Amazing selection of products.Incredible technicians and customer service from Isabel.Immense thanks,?Rosemarie and Stephen Taylor
