H&M at the Eaton Centre is a very big store with a great selection of clothing basics and affordable home decoration items. The merchandise looks amazing and the space is spacious, clean, and inviting. The staff are consistently described as super pleasant, helpful, and friendly. They are good at finding things and provide elegant service, even when the store is packed. The store is very well organized and hosts special events for members with a fabulous environment, fancy cocktails, and unique offerings like free sewing services. While some feel the fashion is aggressively average, it remains a reliable spot for affordable, good-quality basics and seasonal clothes in a convenient downtown location.
Had an amazing experience with Isheba. I was in a rush to get my online purchase and she went COMPLETELY out of her way to help me to ensure I was out the door quickly. This is what customer service is all about! Thank you for your help.
January 2026
I always have a great shopping experience at this location.
January 2026
Huge store inside the Eaton center. Well organized and offers quite often. The staff are helpful and courteous.
