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October 2024 by aayden dunnings
I came in last minute for a tool to finish a job on Friday night before the weekend and these guys set me up with no questions asked and no fuss. Customer service was amazing and no complaints on pricing.
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July 2024 by Ali Wehbe
Many varieties of supplies and tools and much cheaper than the big departments I have been going there for the last 17 years
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May 2024 by Gu Huang
This store is not in Markham, but in Scarborough.
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February 2024 by Yue Ma
Overall very bad experience. I had some screws ready at the register and was asking for a female cord end. A guy with a pair of glasses just yelled at me ‘what are you looking for!’ I have been there for a few times and I can say this was Definitely Not the first time. Almost everyone looks depressed and easily offended for normal interactions. Material wise they do offer quality stuff with a reasonable price.
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November 2023 by Rico Basha
Helpful staff. Found all.kunflds of pipe fittings
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November 2023 by rock
Terrible service.
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October 2023 by Jabbar Nazari
They have the worst return policy
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August 2023 by khalid hafeez
Regular buyer but today I was disappointed because they over charged me for weld-on 45 adhesive compare to few other supplier who are selling for way less I wish I checked them before but since I was regular customer I never thought they will rip me off even when I called them after purchasing they said this is our price very rude no customer service at I paid at least 25% more not happy sign co should be aware
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June 2023 by Anirudh Kodial
I visited here today to get a couple of screws that I needed. I was greeted by a kind lady, who got me what I needed. I got screws in a couple of different lengths as I wasn't sure what the exact length I required would be. I casually asked the lady if they accept returns in case either of the lengths don't fit, and another employee happened to be there in that area. He was rude and curt, shouted at me "No exchanges, no returns!" Don't know what to make of that.I recommend any hobbyist like me, coming here for their needs to make sure they know exactly what they want if they don't want to be greeted by said rude 'gentleman'.
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November 2022 by Sunny Hu
The service attitude is so bad!
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November 2022 by Yuan
The staffs are always friendly, professional, and knowledgeable. Their selection was always great, as well as competitive pricing. Highly Recommend! Rock is amazing!
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November 2022 by Metal&Glass Works of Canada Ltd.
The best hardware supplier we ever worked. Their category is complete. Customer service is great. Jeff and Rock are very professional. Very satisfied when we worked with them in the past many years.
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August 2022 by Deenesh Bhajan
Very rude. Will not visit again nor recommend!
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May 2022 by Alex Ching
This is now my go-to hardware store to get my parts and supplies for home use and for work.The staff now recognizes me and always great me and ask if I need help.Most of the time I just bring one of what I need then tell them how many, and they bag it all up for me.There are no prices listed anywhere but 9 times out of 10 their prices are MUCH cheaper than Home Depot etc.Very helpful and friendly.Even if you don't know exactly what you need, you have to have a good idea and they can pin point the item for you.I'm not a "professional" by any means, but I respect their time and help so their no return policy is fair.Know what you need, get what you need =)Thanks Hon-Mark
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May 2022 by Alex
This is now my go-to hardware store to get my parts and supplies for home use and for work. The staff now recognizes me and always great me and ask if I need help. Most of the time I just bring one of what I need then tell them how many, and they bag it all up for me. Very helpful and friendly. Even if you don't know exactly what you need, you have to have a good idea and they can pin point the item for you. I'm not a "professional" by any means, but I respect their time and help so their no return policy is fair. Know what you need, get what you need =) Thanks Hon-Mark
