Once Upon A Child is a retail establishment in the Toronto Leaside area that specializes in buying and selling gently used items for children, including jackets, t-shirts, hoodies, shoes, and toys. Customers often find a wide selection of barely used clothes for younger children at affordable prices, with some noting great deals like ten onesies for $10. The store is well-sized and values quality over quantity, making it a convenient stop for families. However, customer service experiences have been mixed. While many appreciate the fast and efficient processing of items, some have reported disappointing interactions, such as feeling ignored by staff during visits. There have also been mentions of a decline in organization and staff morale since the store's opening. Despite these concerns, new customers continue to discover unique items and express interest in returning. Overall, Once Upon A Child offers a promising shopping experience for families looking for children's items.