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November 2024 by J Bee
Great team, great products and great service. Had racks and a cargo box fitted. Super friendly and helpful team. Everything purchased and fitted in an hour on a Sunday. Cant believe I waited so long to get it done.
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November 2024 by Dave Vanhouten
Thanks Tate for the help with my bike rack finding a part not available from Thule and saving me from having to replace it !
Nice to have a competent honest business to deal with in the future.
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October 2024 by Dylan Seth
Customer service was exceptional and very friendly
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October 2024 by Bradley Cox
Exceptional Service that Goes Above and Beyond
I almost never write reviews for salespeople or service industry folks, but I felt compelled to share my experience with Danny Kim at Rack Attack on Laird Avenue.
I had an issue with my Tesla bike rack (not purchased at Rack Attack) and was getting nowhere with Tesla service. Feeling a bit desperate, I went to Rack Attack, where I've had positive experiences in the past. The team there is always enthusiastic and helpful.
I fully expected to be brushed off since my issue wasn't related to something I bought there, but Danny was incredibly chill and helpful. He listened to my problem, grabbed some tools, and walked out to my car with me. Within minutes, he had a solution!
I was blown away by his willingness to help, especially compared to the lack of response from Tesla (for an $80,000 vehicle!). Danny's service truly exemplified the positive and helpful vibe of the entire store.
If you need a rack for your car or have any questions about car accessories, I highly recommend visiting Rack Attack on Laird and asking for Danny. You won't be disappointed! I'll definitely be back for my next purchase.
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October 2024 by Tim Wilson
What an amazing shop! Got a few roof racks from them around 20 years ago, and I am very glad I went back for a new tray style bike rack. No doubt I will be back in the spring for the other half!
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October 2024 by Greg Benadiba
Quick and efficient service. Knowledgeable staff and parking outside! Perfect.
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October 2024 by Rod
Informative. Small space but with a lot of options to peruse.
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September 2024 by Anton Reznikov
Nice, friendly, quality and fast service.
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September 2024 by Will Boericke
People at Rack Attack are amazing. I broke the key in the lock of my roof box. Called Rack Attack 2 hours out from Toronto and was not going to get there by closing. They left a new key outside the door for me, FOR FREE! Of course I put $ in the drop box, but I hope I have the opportunity to give them more business soon.
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September 2024 by Khosrow Arabi
I went there to buy a rooftop cargo box, the gentleman there was extremely helpful and supportive giving very honest technical advices. I was impressed by his kindness and patience.
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September 2024 by Barry O'Hagan
Attentive professional service
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September 2024 by Albert Woo
Bought a new rack for my Rav4. Evan was superb. Super friendly, patient, and even made sure I was satisfied with the price. Enough to help convince my partner to allow me to buy what I wanted. If you’re in the market for a rack system for your car, don’t waste your time googling and researching, just come here and they’ll set you up.
Thanks again!
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September 2024 by Joseph Verdirame
You will rarely find superb customer service like this anywhere else in the retail world! Justin, Daniel, Brin and the rest of the team are courteous and professional. I needed a somewhat custom installation which was a bit difficult; the team demonstrated a surprising amount of patience and dedication and got the job done well. This is something that you don't often see in most other businesses these days. You can't go wrong with Rack Attack Toronto.
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September 2024 by Candice Wang
I had a fantastic experience with Evan at Rack Attack. He was incredibly patient and took the time to answer all of my questions thoroughly. His knowledge and willingness to help made my decision-making process so much easier. It’s rare to find someone so dedicated to customer service. Thank you, Evan!
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September 2024 by Kelly Brown
RackAttack Toronto, very knowledgeable and friendly crew, these people really know their stuff!!
Thank you for such great service, yet again ❣️
