RBC Royal Bank
BanksHours:
1011 Gerrard St E, Toronto ON M4M 1Z4 Hours
About RBC Royal Bank
RBC Royal Bank is a prominent financial institution with a vast network of branches and ATMs across Canada, providing convenient access for customers. Many of their branches offer extended hours on Saturdays and evenings, and night deposit services are available at most locations. Clients can book appointments to receive guidance on loans, mortgages, and investments. The bank's financial advisors, such as Cangji Li and Kiki Li, are praised for their exceptional service. They are described as accommodating, patient, and thorough in their explanations, often going the extra mile to support clients, even making themselves available outside of regular business hours. While the bank generally receives positive reviews, some customers have noted average wait times and limited ATM access after business hours. Account managers for larger or specialized transactions could also be more readily available, especially for immediate needs. Overall, RBC Royal Bank is a reputable financial institution that offers a wide range of services and knowledgeable advisors who strive to provide a positive customer experience.
Most Recent Reviews
December 2025
Very poor customer service. Were not able to answer straightforward questions and were less than polite. No follow through. In general, disappointing. I trust there are better RBC branches than this.
November 2025
Not bad, but there’s room for improvement—especially in response times. Still, the team is courteous and professional.
October 2025
Cangji is one of the best advisors in the banking industry! He is accommodating and patient with my parents. He always goes the extra mile to explain his recommendations thoroughly. I would highly recommend Cangji to others seeking any financial advice.
More Comments(92)
You May Also Like
- Toronto, Ontario
