“I come here all the time for my street wear. Extremely great service and understandable. If you have brand new unworn shoes you would like to sell they work with you, price must be reasonable.”
“Love, Love, Love this location. The sales floor associates are friendly upon entry, informative on sales/promotions , clothing shelves were organized and I love how involved the store manager is on the floor. It’s really easy to find what you’re looking for plus more. Definitely my preferred location to shop.”
“In today’s world of highly critical people, fear of war and general malcontent, it is refreshing to encounter a store, Be Like Us-Blu at Vaughan Mills, that not only provides outrageous customer service but first and foremost, cares about their customers.
With that being said, I would like to take this opportunity to personally let you know about the over and above service that I received today from Mario. This is my second time in the store and my second time making a purchase with Mario. He ALWAYS makes my whole shopping experience AWESOME!
To say the least, it is very refreshing to meet such a remarkable human being, Mario, who strives to provide exceptional customer service. He is truly a GEM!!!
It is people like Mario that really make a difference and it is these kinds of things that really go along way to ensure customer loyalty.
A Customer For Life”
“Honestly every time I come to this hot topic everyone is always so nice and welcoming!! Especially Nicole who helped us today, she really went above and beyond to make us comfortable and helped us a lot and quickly set us up with a fitting room. She’s honestly so nice and she definitely deserves a raise! It was also my trans friends birthday and she made her feel really special. Thank you so much and I will be sure to visit again because of Nicole!!”
“Accidentally the security tag was left on my coat and I live over an hour from this store.
The store manager Jason came up with an excellent solution… he mailed me a new coat without the tag and a return slip for the coat with the tag still on it.
I didn’t have to go back to the store!!!! Thank you Jason. Happy New Year!”
“Nasa is truly amazing! Every time I visit this retail store, she greets customers with a friendly smile and a positive attitude. As a cashier, she is fast, accurate, and always makes the checkout process smooth and pleasant. As a manager, she goes above and beyond to ensure customers are satisfied, handling any concerns with professionalism and care. NASA is attentive, patient, and genuinely cares about providing excellent customer service. She sets a great example for her team and makes shopping here a wonderful experience. Highly recommend this store because of her”
“I absolutely love love their clothing line, they fit so well,it's so soft to the skin. I have many outfits from Fashion's Blvd and the customer service is awesome!!! Anyone that's looking for unique and comfortable clothing and amazing price for such amazing quality I highly recommend their store.Love love love it”
“The sales associates at this location are incredibly friendly. They make you feel like part of their family, creating a warm and welcoming atmosphere. Shopping with Eva is always a delight; she's exceptionally sweet, attentive, and honest. Her recommendations are spot-on, and she impresses with her ability to remember your past purchases, ensuring you find exactly what you need. Shopping with this crew is an absolute joy!”
“Dell! I don’t know how to express my experience with you. You are fantastic. I was totally confused how to match cloth for an important meeting that I had and he styled every pice with passionate. It was like a Cinderella story I turned into a business women in less than an hour. Thanks again.”
“Aly!! Thank you so much for your service. Without her help I would not have found a dress for my son’s wedding. I have been scavenging for a dress for almost a year now, and never found the perfect dress, or a dress that I loved - until I met Aly. Aly was honest, and was not there to just make a sale, but to build a connection with me, and to really wanted to understand my wants and needs in a dress. Aly was patient, kind, and so very respectful. I admire her honesty, and noticed her willingness to help other women feel good and empowered within themselves by making suggestions to customers, and complimenting them when they didn’t feel confident (but looked amazing!). Retail needs more people like you, Aly! Thank you so much once again!”
“I had an issue retrieving an order that had been exchanged, and Sabrina was incredibly helpful??throughout the process. She was friendly, patient, and truly went above and beyond to assist me. Her customer service was exceptional she took the time to fully resolve the issue??️♀️ and make sure everything was sorted out. Sabrina’s professionalism and dedication really stood out, and she absolutely deserves recognition for her excellent service. This experience definitely reinforced why I enjoy shopping at American Eagle + Aerie, and I would gladly ask for Sabrina’s help again in the future.❤️?”
“So happy with my experience here. Daniel was amazing in helping me get the jacket of my dreams. I was able to try on what they had in store and decided that a size up would be a better fit. He had ordered the other size and had it brought in for me to pick up. Everything was super fast and went very smoothly.”
“We love the quality of their clothing. We always make it a point to stop in to check out their latest selections and styles.
Staff is always very helpful when trying to find things you need.”
“I recently visited this store, and had the pleasure of being helped by Eric. He was really helpful when it came to choosing the clothes I was looking for. He was really patient and extremely polite. Would definitely recommend being helped by him.”
“Visited the Old Navy Outlet at Vaughan Mills with plans to buy some clothes, but I think it was just bad timing. The store had clearance deals marked at 30%, 40%, and even 60%, however none of those discounts applied to the items we were actually looking for. Most of what we needed was either regular price or didn’t have the discount we expected.
That said, the store itself is well designed with a nice, organized layout. The collection is decent overall, staff were helpful, and price check scanners are available on-site, which is convenient.
Even though I didn’t end up buying anything this time, I’d still recommend this store—just depends on what you’re shopping for and when you visit.”
“RW&CO at Vaughan Mills offers a shopping experience that's a bit of a mixed bag. While there are undoubtedly some standout pieces, the overall selection feels a touch hit-or-miss. The pricing, however, is reasonable, making it worth a visit for those willing to sift through to find the gems.”
“Massive Roots store, staff are nice, prices are mid. This is probably my favourite Roots store location. Most of the Toronto stores don't compare. They also seem to have a wider selection.??”
“BOSS Outlet at Vaughan Mills is one of the best outlet stores in the mall if you’re looking for sharp, classic menswear (and premium basics) without paying full retail. The store has that clean, upscale BOSS look, and it feels organized and easy to shop compared to a lot of busy outlet locations.
What I like most is the value for what you’re getting. BOSS quality is solid (especially for suits, dress shirts, polos, knitwear, and outerwear), and the outlet pricing can make it realistic to build a proper wardrobe upgrade in one visit. It’s a great place to pick up “work and events” pieces, but also nice elevated everyday items like sweaters, tees, and accessories.
It’s also a convenient stop because it’s right in Vaughan Mills, so you can compare prices with other brands and come back if you need to think about it. Overall, if you want a more polished look and good-quality pieces at outlet pricing, this location is a strong pick and I recommend it.”
“Huge shoutout to MANASE PATEL. She helped me in finding and selecting right size for me. Had changed my mind multiple times and everytime she was like ok I will get that size for you sir. Thank you so much Manase.”
“Tommy Hilfiger at Vaughan Mills is a reliable place to shop for trendy, good-quality clothing. The store is quite spacious and offers a great variety of apparel, making it easy to browse through different collections.
The staff were friendly and helpful, and having a price check scanner in the store definitely makes shopping more convenient.
Overall, it’s a great spot to shop for clothes and worth checking out when visiting Vaughan Mills.”
“Daniel was absolutely fantastic ! What an outstanding service he provides to ensure all his customers are happy. Staff appreciate him as well and respect him an even go on to share this with customers who express their own gratitude for him.
Will definitely be coming back for his help again.”
“Love their sales, great clothes for kids that are kind of in-between the kids stores and the teen stores. Jogging pants are comfy and look nice, the ball caps are always slick. I always buy all my kids pants and t-shirts for the year here, and when he was smaller he liked the thin onesie pj's.Glad they survived covid!!!As for the negative reviews I read...I find the retail workers aren't very happy to be working, but I don't blame them. If u want smiles and cottling call your mom.”
“I have not been the greatest fan of H&M because I do find that the quality of their clothes is going down. But I love their jeans and this is my favorite location as they always have different styles and options to choose from. Plus, they have cotton jeans. I hate polyester, Lycra. The staff is also friendly.”
“I’ve seen a lot of negative reviews for this store, and I don’t think some people fully understand how resale works. This is still a business, and they need to be selective so their inventory actually sells. What’s helped me is calling ahead to ask what types of items they’re currently looking for. For example, I know they often accept plus-size clothing because they’re low on it. Doing this has made my drop-offs much more successful. I also think it helps to manage expectations and not assume you’ll get a huge payout every time.
I enjoy shopping here because you can find great deals on brands like Aritzia and Lululemon for a fraction of the retail price. It’s definitely hit or miss, but that’s the nature of secondhand shopping. You’re not at a mall, and it takes time and patience to find good pieces.
I’m giving one less star because occasionally the staff seem unsure about what’s going on or which bag belongs to which customer. Some people describe the staff as dismissive, but I get the sense they deal with a lot of frustrated customers who come in expecting big payouts. Overall, I’ve had a good experience by being realistic and asking questions ahead of time.”
“I had the pleasure of meeting Kadeem while shopping at Rudsak. He assisted me with finding the perfect attire. His attention to detail and knowledge of the company revealed itself throughout our interaction. Kadeem is all about great customer service. I can tell he really enjoys his job. Glad to come across such amazing service.”