The Brick has been a trusted name in Canadian home furnishing since 1971, with over 200 stores across the country. The company is known for selling high-quality furniture, mattresses, appliances, and home electronics at great prices. Their friendly and professional staff work hard to provide excellent customer service both in-store and online. Customers have praised the helpful and resourceful customer service representatives, such as Gagen, who go the extra mile to solve any issues. The delivery teams have also been described as professional and efficient, taking great care of the furniture during the delivery and setup process. Customers have had positive experiences with the sales representatives, who are patient, not pushy, and ensure that the customer finds the perfect pieces for their home. Sharamala Boddhoo, in particular, has been praised for her attentive and personalized service. Overall, The Brick has consistently provided high-quality products and outstanding customer service, making it a trusted choice for Canadians looking to furnish their homes.
they phoned gave me heads up when near. helped place the mattress. Great help thank you!
November 2024
My delivery experience was smooth and pleasant. The delivery men were nice, and the service was outstanding.
October 2024
Happy with the customer service I've received. Found exactly what I was looking for. Very informative sales consultant Sarosh answered all of my questions. Positive experience, handled my delivery with great care.
