The Brick has been a trusted name in Canadian home furnishing since 1971, with over 200 stores across the country. The company is known for selling high-quality furniture, mattresses, appliances, and home electronics at great prices. Their friendly and professional staff work hard to provide excellent customer service both in-store and online. Customers have praised the helpful and resourceful customer service representatives, such as Gagen, who go the extra mile to solve any issues. The delivery teams have also been described as professional and efficient, taking great care of the furniture during the delivery and setup process. Customers have had positive experiences with the sales representatives, who are patient, not pushy, and ensure that the customer finds the perfect pieces for their home. Sharamala Boddhoo, in particular, has been praised for her attentive and personalized service. Overall, The Brick has consistently provided high-quality products and outstanding customer service, making it a trusted choice for Canadians looking to furnish their homes.
Delivery guys said, will not take it to first floor . Had a hard time convincing them.
February 2026
Great service all the way from the sales guy to the customer service reps confirming the delivery and the delivery guy. Thank you all for the stellar service.
February 2026
Delivery team was quick efficient and left my place tidy after installation. Thank you.
