Ren's Pets is a leading Canadian specialty retailer with 60 stores in Ontario and the Maritimes, as well as a best-in-class e-commerce site shipping nationally. Founded in 1975 and headquartered in Guelph, Ontario, the company was acquired by the Legault Group in August 2021. Ren's offers the largest selection of pet supplies, including pet food, treats, and toys, catering to your pet's best life. It is an industry leader in high-quality grooming supplies. The Ren's Promise guarantees knowledgeable staff will help you find the best food for your pet. The Ren's Reward program lets you earn free food and redeem points online or in-store. Ren's Pets also offers a best-in-class AutoShip program, delivering pet essentials, including raw food, on a convenient, regular schedule. Customers praise Ren's Pets for its great selection of higher-end pet foods and treats, as well as its fair prices and comfortable items for pets to sleep or rest at home. The staff is described as friendly, knowledgeable, and helpful, with one customer highlighting the exceptional service provided by an associate named Divyam, who assisted them in finding the right food for their dog with allergies. Another customer, Kirsten, the Waterdown Store Manager, was praised for her patience and extensive knowledge in helping a customer acquire a rescue pup, ensuring they had everything they needed.
Very helpful , knowledgeable and pleasant staff - good variety of items in stock
July 2024
Updated- the manager took very good care of me after I spoke with head office
July 2024
They always have the food in stock that I need and the staff are always extremely helpful and informative, especially with a little one in the vehicle they always go the extra mile to help me out will always return
