We had a return/replacement to do at this Apple Store and the employees we dealt with were so nice and patient. Louis was quick to problem solve with an issue we had with our return and Michael made sure our replacement process went smoothly. 5/5 stars for both of them!
October 2024
Ceara was above expectations tech and she really helps me in .Her customer service was really excellent.I really appreciate her help
October 2024
I had a horrible experience with one of the new employees on the iPhone 16 launch day. Fortunately, I had called the store and managers Victoria & Sandra made things right. I’m happy with the resolution but was frustrated with my experience before their intervention.