Fido’s Conestoga Mall store in Waterloo offers the latest phones on affordable, flexible plans, along with a wide selection of accessories. They also provide Rogers home services, including internet and TV. Customers have praised the staff for their friendly and professional service. Neethu was recognized for her patience and friendliness, making seniors feel comfortable. Christian provided efficient service with a positive attitude, and Trissi was helpful and kind, doing his best for multiple customers. Farheen quickly resolved issues related to lost SIM cards and transfers, demonstrating capability and understanding without charging extra. Overall, Fido is appreciated for its helpful staff and quality service, making it a great place for phone needs and more.
Had a great experience at the Fido store today switching my plan. Awjad provided excellent service and made the process super easy. Highly recommend asking for them if you visit!
September 2026
Tiffany was absolutely phenomenal. Helped me restore my plan back to normal very knowledgeable. Super happy with the service definitely recommend going to see her
September 2026
Pls always ask for Omer, the sales rep, He’s indeed a great guy🥰🥰