Fido’s Conestoga Mall store in Waterloo offers the latest phones on affordable, flexible plans, along with a wide selection of accessories. They also provide Rogers home services, including internet and TV. Customers have praised the staff for their friendly and professional service. Neethu was recognized for her patience and friendliness, making seniors feel comfortable. Christian provided efficient service with a positive attitude, and Trissi was helpful and kind, doing his best for multiple customers. Farheen quickly resolved issues related to lost SIM cards and transfers, demonstrating capability and understanding without charging extra. Overall, Fido is appreciated for its helpful staff and quality service, making it a great place for phone needs and more.
Parth has been very helpful and patient, explained the plans pretty well and saved me money.
March 2026
Omer was amazing. He was helpful knowledgeable and great to deal with. I highly recommend him to others.
March 2026
Isiah helped me get a new flip 7, he was so helpful, and knowledgable, amazing service. Appreciate the time he took to make sure we understood everything. Other employees were amazing as well.
