“Great experience purchasing 2 Trek bikes for my kids today ! Staff was helpful in sizing the kids to assess they had the right model and great selection of bike colours ! Staff even fit the bikes to my kids (adjusted seats, took off training wheels) and attached new bells ! Two happy kiddos and 2 parents who will happily use this bike store for sales and service going forward- thanks Pedal !! Totally worth the drive from Niagara Falls for all our bike needs !”
“What an incredible experience at Thornton’s Cycle!
I originally brought my bike in for a repair, and I was so impressed with the exceptional service that I ended up leaving with a new bicycle, too!
From start to finish, the staff were absolutely fantastic — friendly, knowledgeable, genuinely helpful, and a pleasure to deal with. The pricing was incredibly reasonable, and the turnaround time on my repair was amazing — less than 24 hours!
It’s not often you come across a business that makes such a great impression. The entire experience exceeded my expectations, and I couldn’t be happier with both the service and my new bike!
If you’re looking for outstanding service, fair pricing, and a team that truly cares about their customers, look no further than Thornton’s Cycle. Highly, highly recommend!”