Internet Service Providers near Welland, ON

“Cam was absolutely outstanding in helping me with phone, internet and t.v. He was patient, knowledgeable, professional and kind. Cam went above and beyond to make sure I was comfortable and satisfied with my order. Thank you Virgin Plus for employing such fine personnel. Thank you Cam!”

“I had a horrible day today, at least it started out that way. I travelled to the Font Hill area today to stay at a friends house and I noticed I had no cell service since I got up this morning. I was a little irritated, but continued on, thinking it would be restored soon... It wasn't. I was far from home, no internet, no cell service, rapidly becoming more than irritated. I found out there was a Telus store about 10 minutes away from where I was, so I headed there in what could only be called a foul mood. When I arrived at the store, I was greeted by Radin, with a smile. I apologized in advance for my mood, knowing it wasn't his fault that my phone didn't work. I am so impressed with how hard he worked to find the problem with my phone, all the while making it easy for me to calm down and trust he was doing his best. Enter Alex, the Manager. Between Alex and Radin, within a short time, the issue with my phone was figured out, and I was being set up with a new phone and feeling pretty spoiled in the process. I'll be honest, I was ready to pack it in with Telus because I was so frustrated. But with a Manager like Alex there to talk me through the stress and calm me down, and an associate like Radin there doing everything possible to resolve the problem, not only am I happy to stay with Telus, but I'll happily drive the extra distance to The Seaway Mall for the best customer service around. My day may have started out horrible, but these two gentlemen made sure that I was happy by the time I left the store... THAT's what real customer service is about. Thank You Alex and Radin.”

“Fast, reliable and great prices. Tony is always just a message away. He has the best customer service and is able to diagnose and fix problems in a timely manner, unlike other companies that make you wait a week. Supper local!!!”