TELUS
Cell Phone Stores,
Internet Service ProvidersHours:
800 Niagara St N UNIT R20, Welland ON L3C 5Z4 Hours
About TELUS
TELUS: Exceptional Customer Service and Unwavering Support TELUS, the renowned telecommunications provider, has consistently delivered exceptional customer service experiences across its various locations. Customers have consistently praised the dedication and professionalism of TELUS employees, who go above and beyond to address their needs. At the Seaway Mall store, Vanessa and Alex have been recognized for their exceptional customer service. Vanessa's patience and kindness in helping a customer switch between multiple phones were highly appreciated, while Alex's professional and knowledgeable approach to setting up a business phone saved the customer time and money. Similarly, Faisal's exceptional service was highlighted when he diligently resolved a complex issue that had been troubling a customer for months. His empathy and commitment to finding a solution were instrumental in restoring the customer's trust in TELUS. The Telus store in Seaway Mall has also received praise for its cleanliness and the overall satisfaction of its customers. AJ, the customer service representative, was commended for his knowledgeability and for making the process of purchasing a prepaid SIM card quick and effortless. Furthermore, Kenyah and Desi have been recognized as outstanding examples of TELUS' customer service excellence. They spent a significant amount of time ensuring a customer's upgrade was successfully initiated, never making the customer feel like an inconvenience. Across these various locations and interactions, TELUS has consistently demonstrated its commitment to providing exceptional customer service, with its employees going above and beyond to address customer needs and ensure their satisfaction.
Most Recent Reviews
October 2023
Kenyah, Vanessa and Melissa were amazing, kind and super helpful. I'm looking forward to being a Telus customer!
March 2023
Thank you to Paige for the amazing service and friendliness. You made getting a new phone super easy and I appreciate that.
February 2023
Top notch customer service provided by Dariah who ensured that the complex and complicated issue I was having was resolved completely. Thanks also to Kenjah and Page.
More Comments(45)
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- Welland, Ontario