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“Phenomenal pharmacy. Compassionate, helpful and knowledgeable staff. Flawlessly coordinated my daughter’s complex medication needs without error and have always gone above and beyond for our family.”
“I like them , the walk in was dead and I only had maybe 10 minutes left to get back to work and they got my prescriptions ready in 2 minutes. They work hard, they work fast and all staff have amazing customer service ! 10/10”
“The staff at east main pharmacy are so friendly and ready to answer any my questions without hesitation. The pharmacist was excellent. Very caring and always smiling while counselling me about my meds. Thank you east main.”
“The staff always goes above what is necessary to help and to get the prescriptions filled. Going out of there way to make sure things get done and run smoothly. They treat everyone with respect and yes the prices for dispensing fees are cheaper, but it would not matter if they were more expensive in my opinion because I never mind paying a little more for better service. Great team getting things done best pharmacy in Welland hands down.”
“Many years ago my company was transitioning from paper submission to automatically submitting and this pharmacy was the only one that would fill a very expensive drug without payment until I got cheque back from my companyI would say saved my life.”
“Jas is an exceptionally skilled pharmacist who really has no compare. One of a kind. I say that knowing him for like 3 years now & as someone who has been headhunted for pharmacy positions in the past. He is thorough, patient, understanding. And just a wee bit goofy at times. But that's what makes him exceptionally a cut above the rest.”
“Very professional and friendly staff. Records are regularly updated and they call promptly if there are issues with prescriptions and to advise when prescriptions are ready for pickup. The pharmacists ensure that you understand the medications you are prescribed and how to use them.”
“Was looking for a garlic crusher but couldn't find one.
A young man named Nate went out of his way to find one for us.
Couldn't have asked for better service.
Very impressed with the quality of the service.”
“Wonderful experience dealing with Mary, the pharmacist, and her staff. Very knowledgeable, courteous and friendly. Excellent delivery service. This is the go to pharmacy in Welland.”
“The Welland Zehr's usually has what I need and I have had only pleasant experiences with staff. During the winter I often purchase strawberries and they usually have Ontario greenhouse grown - so much better than the California berries. Still there are so many options to get exactly what you want. The staff in the bakery section are always helpful and polite when I opt to get the freshest just baked bread. The online shopping service for $3 weekdays and $5 weekends affords the opportunity to shop without ever entering the store. Fresh produce, a vast array of meats and seafood, and lots of weekly specials. It is also one of the very few stores with a staff member outside counting customers as they enter and then pausing when the guidelines have been met. Perfect!!”
9AM - 9PM
399 King St, Welland
Pharmacies
“I recently moved to Welland and had to transfer my medication file. The pharmacy staff were supportive throughout the transition process and were always pleasant to deal with.”
“This is my first time using this pharmacy, and unlike many others reviewing, I had an excellent experience. A week before I got my prescription, I went in to check the price, as it’s a very expensive drug and it came in $90 less than my regular pharmacy. The girl that provided this info was very polite and accommodating.
Fast forward a week, my doctor sent the prescription over. I called them to discuss it and that person was very helpful also. They had to order it and told me they would let me know the following afternoon when it was filled. They didn’t do that, however it was ready late in the afternoon. When I picked it up the cashier was very nice, as was the pharmacist. He reviewed things with me, as expected. The only reason I gave 4 stars is because they didn’t have the drug in stock and forgot to text me that it was ready. The pharmacist did say he will order it in advance for the refill.”
“Very good place to shop staff is super friendly and professional. Staff is always ready to help you. I highly recommend getting your prescriptions and while your there browse around you will be happy you shopped here. Amazing staff Amazing atmosphere you can feel how happy and positive the environment is as soon as you walk in.. im always get greeted with a smile and pharmacy gets you your meds in a timely manner.”
8AM - 8PM
325 Thorold Rd W, Welland
Pharmacies
“I want to thank the post office staff for having great patience with me today. Being 76 and technically
challenged is a pain when trying
to mail to the US. The three of you
went over and above to help me
and I so appreciated the kindness.
Thank you”
“After having it come up in conversation recently, I do realize I should've given this rating about 1-2 years ago when this happened.
But I was truthfully unsure if it was even worth it to leave this review.
I just got off work and decided to go to this store.
Masks were still a requirement. So, I was wearing one. I was tired, but looking to treat myself so I went to the hair dye section. I admit, they have many good options to choose from, but I did want to spend a reasonable amount and not go crazy. I was planning on bleaching to try and temporarily get rid of the natural ginger highlights in my hair. So, yes. I was in the aisle for about 10 minutes, I was also texting and sending photos of the different dyes and bleaches to one of my family members and asking for advice from said family member.
Then I hear an employee call for a security scan in the hair dye aisle. I look away from my phone and see an older lady with blondish whiteish hair giving me the dirtiest look. She looked so disgusted with me. Obviously, I work in retail, so I knew that was her assuming I was a thief. She walked past me I think once more and kept looking at me like I was scum.
I felt very uncomfortable. So I walked over the the makeup area and saw a lady working there. I told her I knew the security scan was about me and that the reason why I was taking so long was because I was having a hard time with what bleaches and dyes I should get.
I just want to say this about the makeup lady, she made me feel so much better. I truly appreciate how she helped me and actually treated me as a human being instead of being like the rude employee that assumed I was a thief because I was in the hair dye aisle for all of 10 minutes...
The 5 stars that I am giving this store are actually for that lady. And the other respectful employees. :)
Not the rude employee. She gets no stars.
Hope you see this someday. Because you are a very good person.
To the rude employee, get some sense and instead of being disgruntled and assuming things, ask the person if they need help. Or just get a different job.
:)”
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“These guys have really been great! They took my son on immediately and have always been on the ball with his scripts and even call to see if my son's prescriptions have a preferred flavor that they can offer! Big thanks to yall!”