“Phenomenal pharmacy. Compassionate, helpful and knowledgeable staff. Flawlessly coordinated my daughter’s complex medication needs without error and have always gone above and beyond for our family.”
“I like them , the walk in was dead and I only had maybe 10 minutes left to get back to work and they got my prescriptions ready in 2 minutes. They work hard, they work fast and all staff have amazing customer service ! 10/10”
“After having a great experience here once, I decided to use this pharmacy for everything. Today I was reminded why I chose this pharmacy : I've recieved thorough and exceptionally helpful care here. The pharmacist noticed that the medication didn't necessarily fit the symptom, learned that I was worried my doctor didn't pay enough attention to find the root cause of my issue, and then spent time with me running through potential causes. After such a validating and helpful conversation, she was able to give me a time frame for when this medication should work, and when to ask for a second opinion. Having a medical professional I feel I can trust, even at this point in the process, is worth more than I can measure. She made me feel comfortable, heard, and safe in their hands. Thank you!”
“The staff always goes above what is necessary to help and to get the prescriptions filled. Going out of there way to make sure things get done and run smoothly. They treat everyone with respect and yes the prices for dispensing fees are cheaper, but it would not matter if they were more expensive in my opinion because I never mind paying a little more for better service. Great team getting things done best pharmacy in Welland hands down.”
“Many years ago my company was transitioning from paper submission to automatically submitting and this pharmacy was the only one that would fill a very expensive drug without payment until I got cheque back from my companyI would say saved my life.”
“Jas is an exceptionally skilled pharmacist who really has no compare. One of a kind. I say that knowing him for like 3 years now & as someone who has been headhunted for pharmacy positions in the past. He is thorough, patient, understanding. And just a wee bit goofy at times. But that's what makes him exceptionally a cut above the rest.”
“Very professional and friendly staff. Records are regularly updated and they call promptly if there are issues with prescriptions and to advise when prescriptions are ready for pickup. The pharmacists ensure that you understand the medications you are prescribed and how to use them.”
“Was looking for a garlic crusher but couldn't find one.
A young man named Nate went out of his way to find one for us.
Couldn't have asked for better service.
Very impressed with the quality of the service.”
“Wonderful experience dealing with Mary, the pharmacist, and her staff. Very knowledgeable, courteous and friendly. Excellent delivery service. This is the go to pharmacy in Welland.”
“The Welland Zehr's usually has what I need and I have had only pleasant experiences with staff. During the winter I often purchase strawberries and they usually have Ontario greenhouse grown - so much better than the California berries. Still there are so many options to get exactly what you want. The staff in the bakery section are always helpful and polite when I opt to get the freshest just baked bread. The online shopping service for $3 weekdays and $5 weekends affords the opportunity to shop without ever entering the store. Fresh produce, a vast array of meats and seafood, and lots of weekly specials. It is also one of the very few stores with a staff member outside counting customers as they enter and then pausing when the guidelines have been met. Perfect!!”
“WOW! Speaking of rude........some of your clients are certainly that, judging by the comments made previously. I've also been a client for at least 10 years since moving to Welland, and have always been treated in a courteous, friendly, and professional manner. I was in recently, and the young male pharmacist that assisted me, was very helpful and attentive. I have absolutely no complaints. Perhaps the people who are not happy with the way they think they are treated, should be aware of how they themselves behave towards the staff! No one is perfect, and the stress caused by the present conditions ie Covid 19, seems to bring the nasties come to surface. I didn't give a five score because it's a rarity that anything is 100%, but as far as I'm concerned the service is pretty good!”
9AM - 9PM
399 King St, Welland
Pharmacies
“I found the pharmacy team to be very knowledgeable and helpful. My only cousin would be the lack of stock of Tylenol 1. The store had all the grocery staples as well as very kind and enthusiastic employees”
8AM - 8PM
325 Thorold Rd W, Welland
Pharmacies
“"I had the pleasure of receiving exceptional service from Eva at Rexall Home Health Care in Welland, Ontario. Her dedication and knowledge were evident from the moment I walked in. Eva took the time to listen attentively to my needs and provided insightful recommendations on products that suited my requirements perfectly. Her friendly demeanor and professionalism made the entire shopping experience pleasant and stress-free. I left feeling confident in my purchases and grateful for Eva's assistance. She truly goes above and beyond for her customers. Thank you, Eva, for your outstanding service!"”
“My go to shoppers.
Good products.
Self serve and cashier manned check-out.
Pharmacy usually is busy but they're honest about their wait times.”
“After having it come up in conversation recently, I do realize I should've given this rating about 1-2 years ago when this happened.
But I was truthfully unsure if it was even worth it to leave this review.
I just got off work and decided to go to this store.
Masks were still a requirement. So, I was wearing one. I was tired, but looking to treat myself so I went to the hair dye section. I admit, they have many good options to choose from, but I did want to spend a reasonable amount and not go crazy. I was planning on bleaching to try and temporarily get rid of the natural ginger highlights in my hair. So, yes. I was in the aisle for about 10 minutes, I was also texting and sending photos of the different dyes and bleaches to one of my family members and asking for advice from said family member.
Then I hear an employee call for a security scan in the hair dye aisle. I look away from my phone and see an older lady with blondish whiteish hair giving me the dirtiest look. She looked so disgusted with me. Obviously, I work in retail, so I knew that was her assuming I was a thief. She walked past me I think once more and kept looking at me like I was scum.
I felt very uncomfortable. So I walked over the the makeup area and saw a lady working there. I told her I knew the security scan was about me and that the reason why I was taking so long was because I was having a hard time with what bleaches and dyes I should get.
I just want to say this about the makeup lady, she made me feel so much better. I truly appreciate how she helped me and actually treated me as a human being instead of being like the rude employee that assumed I was a thief because I was in the hair dye aisle for all of 10 minutes...
The 5 stars that I am giving this store are actually for that lady. And the other respectful employees. :)
Not the rude employee. She gets no stars.
Hope you see this someday. Because you are a very good person.
To the rude employee, get some sense and instead of being disgruntled and assuming things, ask the person if they need help. Or just get a different job.
:)”
“These guys have really been great! They took my son on immediately and have always been on the ball with his scripts and even call to see if my son's prescriptions have a preferred flavor that they can offer! Big thanks to yall!”