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October 2023 by Mary Sergenese
Kenyah, Vanessa and Melissa were amazing, kind and super helpful. I'm looking forward to being a Telus customer!
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September 2023 by David Yakubowski
Kenyah and Desi are an outstanding example of how amazing Telus can be when it comes to Customer Service. I went in to switch over to a new plan, and we had some issues initiating the change on Telus' back end. Kenyah and Desi spent a great deal of time to make sure my upgrade went through, and never once made me feel like I was an inconvenience. As long as they're working there, I'll be stopping in whenever I need help!
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August 2023 by cody donald
Paige was incredible. Excellent customer service skills, great conversationalist and a joy to work with while porting over my two lines. Don’t worry Paige, the dinosaur will get faster… Someday.. Thank you TONS for taking care of me and showing me great service, compared to Bell. This was worth 10 stars.. Telus should take note and spiff their employees. They all know how to take care of a customer. Thank you Paige! Go slay in siege!
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March 2023 by Brad
Thank you to Paige for the amazing service and friendliness. You made getting a new phone super easy and I appreciate that.
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February 2023 by Pantoufle Mauve
Top notch customer service provided by Dariah who ensured that the complex and complicated issue I was having was resolved completely. Thanks also to Kenjah and Page.
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September 2022 by Veronica Smith
Telus store in Seaway mall is definitely a 10 plus. Representatives are knowledgeable, understanding, patient, hear you, see you and show that you matter. Resolve all and any issues presented to them by customers. Very respectful to me. I observed other staff while there, all displaying the same service I received from my representative (Joey B.) Even with "difficult" customers. Kindness is magical and this business definitely aspire to all the qualities I have mentioned in my review. I highly appreciate, respect and recommend this business.
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July 2022 by Bekah Goodfield
Super friendly and helpful with picl which phone is best for me. I wish I would have got the girl's name. She transferred everything over from my old phone and was knowledgeable and informative. I had a great experience! And I love my new phone !
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April 2022 by Tori Dulaj
Good staff but hard to get the phone I wanted they were out of stock
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March 2022 by Matt Rossi
Always positive experiences at this store, I was assisted by Paige and she was very polite, helpful and made my overall experience fantastic. She suggested a phone that I absolutely love and find it was the perfect recommendation.The other staff member Joey was so friendly and engaging and the manager was also wonderful.Love this location and the staff, will be returning for sure and recommending this location always!Thanks Telus!!
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March 2022 by Andrea GUYON
I just wanted to say how grateful I am for Vanessa at Telus in the Seaway Mall Telus location She was extremely kind and patient with trying to get my info from my old phone on to my new phone It was no easy task as I had dropped my old phone and half the screen was black and I thought it was going to be impossible to transfer my photos and contacts Thanks to Vanessa she made the impossible possible !Thanks again for the great customer service Much appreciated !
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March 2022 by Mikey Bobby
Page was very helpful helping me transfer everything over on my phone. Sadly this new phone I bought else where is junk. Called Telus they sent me out the phone I wanted and will bee returning for them to work their magic.
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March 2022 by Merlinskeeper
Sold a known faulty phone to a Senior during a pandemic and would normally replace it then told him he had to call to cancel service what job are the doing if you can't help a customer in person anymore
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February 2022 by R
Telus store in Seaway mall is definitely a 10 plus. Representatives are knowledgeable, understanding, patient, hear you, see you and show that you matter. Resolve all and any issues presented to them by customers. Very respectful to me. I observed other staff while there, all displaying the same service I received from my representative (Joey B.) Even with "difficult" customers. Kindness is magical and this business definitely aspire to all the qualities I have mentioned in my review. I highly appreciate, respect and recommend this business.
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February 2021 by JohnnyB XSlabbin
I came into this branch for a new phone. Paige is the one who worked with me, she was extremely helpful and knowledgeable and friendly, it seemed like she enjoyed helping me with my purchase and took her time to go over the details with me. rather then just try and make a sale and get the next customer in. I would highly recommend this store and their excellent customer service. I will be back for my next phone purchase! Thanks Paige and telus!
