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September 2024 by Pam Young
Cam was absolutely outstanding in helping me with phone, internet and t.v. He was patient, knowledgeable, professional and kind. Cam went above and beyond to make sure I was comfortable and satisfied with my order. Thank you Virgin Plus for employing such fine personnel. Thank you Cam!
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August 2024 by Tracey Pitz
I took my 83 year old dad to get a phone. We had the pleasure of meeting Eren. I can honestly say that I don't think that I ever had such amazing customer service. Eren was personable, patient, extremely knowledgeable and kind. He listened to my dad's needs and set him up with a phone that was perfect for him. He took the time to explain everything, often needing to repeat himself due to my dad being hard of hearing and smiled as he did this. On top of this he laminated a piece of paper with important information that my dad kept in his wallet. All by his own offering! What an amazing associate and person!
The plan my dad got was an amazing deal too!
Thank you Eren! Thank you Virgin!
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August 2024 by Kitty Stevens
"Tristan at the Virgin Mobile kiosk in Welland Seaway Mall provided exceptional service! He was knowledgeable, patient, and helped me obtain a new modem and provided easy clear instructions. Highly recommend him for his excellent customer service skills!"
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July 2024 by Bekah Goodfield
Marko was great! So friendly and helpful!
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May 2024 by Ronnie S
Marko and Carlos were both an incredible help!
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October 2023 by Clay Foster
Tristan was an amazing help!!Cheerful friendly very knowledgeable. Fully resolved my issue.Thank-you again for your amazing help.
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August 2023 by Victoria Lilleyman
Kyle and Carlos are both very professional, and fun. They're knowledgeable, helpful, and pleasant.Kyle did a tip top job with getting my new phone set up, canceling the old contract and applying my trade in to my new phone.Hope they're still around next time I upgrade (if they want to be, of course :P)
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August 2023 by Nikki Heselwood
Kyle Smith was very helpful and knew the products and the know how of how things work. Hes very helpful
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July 2023 by Linda Adam
The staff at the Seaway Mall kiosk are exceptional! Best customer service I have had in a very long time. Knowledgeable, friendly patient. Will highly recommend. Linda
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June 2023 by Pamela Peskett
Very knowledgeable and helped me retrieve all my e mails and everything I needed from my old phone. Very friendly and so thankful for him helping me. Explained everything and showed me how my phone worked.
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June 2023 by Connor Denbak
Eren at the seaway mall kiosk provided us with great service, super friendly, honest, and recommended the best bang for our buck. Thanks Eren
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May 2023 by Michelle Rapley
Even though I wasn't able to be served until about 20 minutes before close (they were busy), Kyle S stayed and set up a new phone for me without hesitation. He was informative and thorough and his customer service skills are A1. It's why I keep going back.
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March 2023 by Bill Fancy
Helpful and knowledgeable staff!Reasonable pricing.
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February 2023 by Barry Burns
Eren was a huge help in finding a new phone, he made the process quick and easy!
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October 2022 by Caleb Jason
Hands down best service in the mall. Been with every phone company you could name, but these guys are on another level. Lots of patience and overall professionalism. When it comes to getting you the best price, they are wizards with the numbers. Props to Erin, great help. Dude saved me $200 easily, probably more. Would reccomend. Very nice group of people.
