“The moment I walked into the store, I was welcomed by Harry the sales associate. He was very friendly, helpful and catered to all my bathroom needs. The products he suggested were reasonably priced with good quality. I strongly recommend this place. Also ask for Harry. He is your go-to man.”
“We were having great difficulty finding a replacement for an old exterior door handle that broke. After a few visits and product returns to the big box stores, we visited Toronto Door Hardware today. Mary was incredibly helpful and came up with a solution to our door handle dilemma that works, is attractive looking and was a very reasonable price. I highly recommend this business!”
“I always hit Parkdale HH before I try any other place. Staff are super helpful, you can buy screws/nails/washer etc. by piece instead of a whole package, and if they don't have an item in, they'll order it and call you when it arrives.”
“This place has been here for over 100 years. They have just about everything you can name. If you're looking for an old-school hardware store, this is your destination!”
8:30AM - 4:30PM
477 McNicoll Ave, Toronto
Home Improvements
“We ordered the Concept Design Parametric Wall Art size 40” x 70” in white MDF. The detailing in the design is flawless and the packing of both crates for the shipment was amazing! We installed it ourselves on a high wall over the staircase. Once we got the 3 panels up it was so easy to place the 68 strips. Each one is numbered! This is definitely a showpiece that we are proud to have in our home. The pictures do not do this justice as it is more beautiful from every angle. With the variation of the shadows in the daytime and with the evening lights, it takes on a whole different look. It is stunning.”
“I love having a neighborhood hardware store. The staff are all friendly and helpful. They have a wide range of stock in a small footprint of a store. You can check online for availability of items before coming to the store.”
“What wonderful employees. So kind, humble ,gentle. I bought a Toro snowblower 39109 . Wow. excellent machine. I'm so happy I bought it from that location. They took such good care of me. Tony and OJ and others that I don't know their names. I'd love to support you and buy the stuff that I need from now on there. It's the first time I deal with home hardware. The Lord Jesus bless you all”
“Literally went here like 3 times ? but hey the job got done and the theme is in motion#TheGrinch. The check out was smooth and effortless. It's very quite , no traffic and a very clean store.”
“⭐️⭐️⭐️⭐️⭐️
This is my fourth visit to this Home Depot location, and every experience has been excellent. The staff here are consistently professional, knowledgeable, and genuinely helpful. Whenever I need information or assistance, they take the time to explain everything from scratch and guide me patiently.
In the past, I have interacted with several staff members, including the manager, and everyone has demonstrated a high level of professionalism and customer service.
Today, I visited to purchase painting materials and was especially impressed by Ms. Susan at the paint counter. She provided outstanding support, clearly explained my options, and helped me choose exactly what I needed within my budget. Her guidance made the entire process easy and stress-free.
This is truly Canadian-style customer service at its best, and I feel proud to shop at this location. Highly recommended. WOW!”
“Improve Canada continues to be our preferred venue for hosting events. The location is convenient, the atmosphere is modern and classy, and the facilities always meet our needs. Their team is accommodating and professional, ensuring smooth coordination from start to finish. Highly recommended for any organization looking for a stylish and well-managed space for their events!”
“Cute store. It's a little small and snug, so you have to get around people in the aisles, but they offer every supply you'd need from appliances, home and garden! The young cashiers are always super friendly too. #ContestEntry”
“My cohorts and I have spent millions here over the past 20 years. I like the crew that works here. Low turn over in the staff. These people have no problem looking after contractors and the average consumer. Well stocked store. Damn good lumber yard. You can order all kinds of custom tiles, fixtures and flooring. They have moved all of the business to the Morrow Street location. Pricing is fair and competitive. You want it, they got it.”
“This isn’t the first time I’ve purchased major appliances from this location, but last week was by far my best experience. I received outstanding service from Sameh, Eden, and Manny while buying kitchen appliances on Friday. Sameh was incredibly patient, guiding me through the selection process and carefully considering my specific requirements. Together, the team ensured the entire transaction was seamless and satisfying. Highly recommended!”
“I had a wonderful experience with Petrax. Liviu was so helpful and also kind. He took my vision and made it a reality. Him and his team were so easy to work with. Liviu was really communicative and responsive and they also had competitive pricing. Thank you to the Petrax team, would definitely recommend and would use for any future cabinetry needs!”
“just today i visited tis storei heeded some different paint from BEHRbut in small 1liwas a little bit worriedif they do it forme or not y ung givolumejarsthe young girl ANGELINA BY NAME HAD A SMALL TALK WITH ME ABOUT DETAILSSHADES GLOSSY OR NOT SHOWED ME SAMPLES HOW IT WILL LOOK EVERY OPTIONAND THANKS GODand angelina in 10 minuts ileft the store wirh my purchase being pleased with everythingthank you very much dear Angelina i'll come many more times at home Depot wi hope everybody here you work like you do thank very much”
“My husband and I had an excellent experience with Melonie in the appliance section yesterday. We went in to purchase a dryer to replace our broken one. Melonie was very friendly and knowledgeable and gave us recommendations with space to make a decision without being pushy like some sales people are. She even recommended a product to clean my washer gasket which I appreciated when I brought up a concern to her. I recommend dealing with her for your appliance needs and look forward to my new dryer!”
“Local hardware so much more helpful and knowledgeable than big warehouse services. Its a pleasure to shop there, little travel time and not wasted time wandering up and down aisles of warehouse big box services”
“For me, communication is very key.. especially for construction. It’s important to get exactly what you wanted as the output. Jerome and team worked very well with me in this area and was very accommodate and provide a great level of expertise. I would contact them again for future projects!”
“Just a quick review to say how happy I am with the wool filled duvet I purchased online from Maholi. The quality is incredible and the warmth and weight is perfect. I love wool because I can use this duvet all year round. Shipping was very fast. I highly recommend shopping here for your bedding.”
“I went into the store, looking for a couple of pipe fittings for my shower.
The good: parking is abundant, especially on weekends. The store is very well laid out, and it smells good. I thought so, at least...but then again, Iblodebthr smell of hardware stores, it reminds me of growing up
The staff are really nice, too. They're friendly, affable, and look like they're having fun.
However...finding one of those said staff members can be a challenge. I needed someone, but nobody was to be found. I finally found someone after about ten minutes.
Afterwards, it was a great experience. Drew was amazing. He was funny to chat with, and he knew his stuff. As a fellow forklift operator, it was nice to talk about MHE, even though what I needed really had nothing to do with them.
The lack of staff in store could be attributed to the Christmas holiday break, but it would have been nice to find someone quickly.”
“Been going to 5 home depots for the past 6 months for a major renovation and ranking them all now. Have very mixed reviews for this location but overall good service.
Flooring lady was very patient, gave really good advice and also helped me set up a HD credit card and Pro account.
Most of the other departments had friendly and knowledgeable staff and found the time to help me find the items I needed.
The lumber department was the only department not helpful. Instead of cutting something for me they told me to go look for something else instead and walked away. If I found something more suitable I would have. That was the only negative encounter at this location.”
“The RONA+ Golden Mile is amazing. Great selection, great prices but the real treat is the amazing staff and their attention to the customers. Everything may not always work out as planned but they are certainly giving it their best shot.”
“My local hardware store. I’ve never left without purchasing something. What I love most, staff is incredibly knowledgeable and willing to help on all levels. Recently purchased paint and supplies. John made it easy and answered all our questions. Suggested some cost efficient options as well. Love this place!”
“I called Daniel at the PRO desk to get a better understanding of special ordering process.
He was extremely helpful and patient in explaining.”
“friendly staff, good customer service-- The agent price matched a product that was out of stock in the store. I was able to go home with the item i wanted to buy. Travelling on a stormy winter evening...Thank you to the agent looking out for customer gratification.”
“Exceptional service! I was really impressed with the level of service I received from this location. Friendly staff and quick help and support from Farhan. Zara and Maureen deserve recognition for their work and dedication. Highly satisfied with the overall experience. I appreciate the customer care.”
“Home Depot – Gerrard Square
The Home Depot at Gerrard Square is a valuable and convenient stop, especially with plenty of parking in the plaza. The store offers a wide range of home improvement supplies, making it easy to find what you need for most projects.
One downside is that it can be hard to find staff on the shop floor when you need help. You often have to walk around looking for assistance, which can be frustrating. Improving staff visibility or availability would make the experience much smoother.
Overall, it’s a reliable store for selection and convenience, with room for better in-store support.”
“The customer service here is great! I needed some fence boards cut for a backyard project and they were so helpful! The cashier at lumber was really nice and she even chased me down when I forgot to pick up my deck screws. Very helpful and friendly!”
“Nice and always helpful. Agree they hire differently abled folks. The owners seem to be no nonsense but in no way are they rude. Last time I bought some silicone sealer and caulk gun she made sure I knew what I was doing.”
“Friendly staff that let you browse yet let you know they are there to help if you need it (sincerely).
This HH is the only store in the area that carries the entire product line of Cutek stain and tints.
There is something to be said about the small town feel that makes me want to drive the extra mile.”