Best Buy is an electronics store chain offering a wide selection of products, including computers, mobile devices, TVs, home theatre systems, and video games. Customers can reserve products online or shop online with free shipping on orders over $35. The company maintains a Low Price Guarantee and provides in-store services through its Geek Squad Agents, who can repair issues, protect devices, and offer extra perks for customers with a monthly membership. Best Buy's sales representatives and customer service staff are known for their helpful and friendly attitude. Many employees, like Summer, go above and beyond to assist customers, even if it's outside their department. However, experiences can vary, as some customers have reported discomfort and a lack of assistance at times. Despite this, the overall service aims to create a memorable experience for shoppers.
The service person Angela was very helpful and gave me great advice and helped solve my issue! She’s the best!
October 2024
Been coming here for 20years, great store, always helpful employees, clean environment, latest and greatest choices.
September 2024
Great experience with Brie and Andrew. Purchased laptop and Desk top PC set. No pressure they really listened to what I needed. Very good variety of merchandise. Very friendly and helpful. Way to go! Keep up the good work!
