“I was looking to purchase a new laptop and was visiting a few of shops but struggled to find someone who seemed knowledgeable. I visited Node-1 and they had the knowledge to help me make a confident decision on a laptop model.”
11AM - 6PM
1300 King St E Unit 4-5, Oshawa
Computers
“Just recently purchased new equipment for our office. Peter was amazing. The level of customer service he provided to us was top notch. Thanks for all your help Peter ?”
“The guy in the wheelchair exceeded my expectations completely. Answered all my questions with no hesitations exactly what I needed to know and what I was trying to do. He made a lot of sense compared to my old school way I wanted to do things. Thank you very much I appreciate your time and knowledge you were great to chat with to figure out what I wanted to do vs what my original thoughts were”
11AM - 6PM
20 Kingston Rd W, Ajax
Computers
“Five stars is not enough for the incredible experiences I've had at Best Buy in Ajax! The incredible help, the follow through and updates while my home went through some renovation delays, the kindness, the support and the incredible teamwork I've witnessed here are just a few of the wonderful things I've appreciated so much with this store and team! Ken the store Manager, showed me SO MUCH kindness during a difficult time... a complete stranger to me, Ken went out and bought flowers after learning I had lost a pet days before. I did a post on facebook about it at the time, and family and friends couldn't believe the kindness I was shown that day !! -- From there, Fizal has been SO incredibly great to deal with, helping me with TV purchases and delivery delays when my home renovation came to a halt. Fizal has been such a HUGE support even taking time during his days off to follow up with me, providing an update... and on two occasions staying late to help me in the store !! - Naveed and Adam have also been so incredible, kind, and supportive during my visits to the store... Each of these individuals have continued to support and update each other... and I can't believe what a well coordinated, thoughtful, and kindhearted team this is to deal with !! The group has continued to go above and beyond any, and all, expectations !! Most recently we had a new TV installed into a newly built-in TV wall in our basement. Brandon, Daryl and Jerico from Geek Squad couldn't have done a better job getting the TV completely centered into such a precise space !! This team was professional, clean, and careful with the installation... and the gorgeous calibration work and overview to follow was so very much appreciated !! I would highly recommend Best Buy in Ajax and their incredible team for any TV or home purchases and installations !!! THANK YOU ALL so much for your hard work and dedication !! I look forward to all future interactions and purchases with you !!”
“The Best Buy Whitby customer service desk, especially an associate named Ty, really went above and beyond in helping me with pulling up an invoice from over a year and a half ago. He did some amazing investigative work despite having very little information to go on, and was able to print me a copy that I could submit for my manufacturer warranty. Many other people would have thought it impossible and might have given up, but he really put in the extra steps to do this for me and I am SO SO SO grateful. I even asked if I could get a manager contact to make sure he got recognized, but he humbly said it wasn't necessary. Every other employee I interacted with was also very kind and courteous. Thank you Ty!!! We need more people like him in the world.”