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February 2024 by Frank Stewart
Unprofessional
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August 2023 by Mark Borg
A bit of a wait in line just to answer a question, but when I finally got to the teller, she was knowledgeable and helpful. Although the service I needed was unavailable in the bank and all she did was give me a phone number to call.
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June 2023 by Hassan Sameh
Worst Branch Ever , dont book an appointment in this branch, waist of time. They will not solve your problems.
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June 2023 by Harmanjeet Singh
Best bank branch near my house, Danielle is the best banking advisor, she was able to answer all the questions really well, she helped me open the account and gave clear and precise information and explained all the things really well. I also wanted to add a credit card and she went above and beyond to assist with the application. She is knowledgeable and knows the process well.
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April 2023 by Emma Hendrikse
I have had mixed experiences with this bank. Advisors can be condescending and unhelpful at times, but the tellers are very polite and helpful. I want to give Bryce a shoutout for going above and beyond today to help resolve an issue, and remaining exceptionally polite in response to my own agitated state.
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March 2023 by Jeff McDavid
Saw the CTV story about the woman from Whitby whose bank card was stolen and her account used to steal a few thousand dollars.RBC callously blamed her and lied, accusing her of giving out her pin, despite video evidence of a thief using her card. RBC refuses to support their customer and wants the woman to pay and even called COLLECTIONS on her. Additionally, her daily withdrawal limit is 1500 but somehow RBC screwed up and allowed the theif to withdraw over twice that amount and still blamed this innocent woman.This was all the motivation I needed to finally say goodbye RBC; I'm moving to Simplii. So congrats, you've lost way more money from me than you would have if you'd just done the right thing and supported this woman.
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February 2023 by Tahir Ilyas
One of the worst customer service no time they are wasting people time ?
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January 2023 by lisa
I am here now and the line up is out the door. There are two staff members going along the line asking people if they can help them. How about having those two people open a kiosk so the line can move faster!! Bring back the deposit window back for businesses!!
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December 2022 by AJ
We visited this branch to simply close an account, the process was very seamless and easy thanks to Bryce.
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December 2022 by Laurie Hotchkiss Cassar
This really doesn't have to do with banking but it's a experience that I am very grateful for. Her name is Olivia. I'm not sure of her position even but she made my experience with this branch very positive! I would like to thank her very much! She was a Godsend. Keep it up Olivia! ?
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August 2022 by Glenn Graham
Really nice friendly staff and hardly any wait times.
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August 2022 by Monu Babu
monubaburbc
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July 2022 by Denise May
Very courteous and helpful
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June 2022 by Abimbola Ajaja
Everyone is so helpful
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April 2022 by Lizard Darling
I bank at RBC else where and this location is super understaffed the customers don't have proper line set up so it's a disasters with tons of line cutting . If I could rate then zero I would
