Alfa Romeo of Windsor is highly praised for its excellent customer service and welcoming atmosphere. Customers appreciate the personable staff, especially Kevin Woods, who makes buyers feel valued and comfortable throughout the purchasing process. Despite tight schedules, the staff go above and beyond, often staying after hours and offering extra assistance, such as rides to local malls. Many customers travel from far away, including Toronto, to buy from this dealership, citing honest and upfront communication and a pressure-free experience. The dealership's commitment to customer satisfaction is evident, as they ensure new vehicles are delivered with a full tank of gas and provide ongoing support after the sale, such as sending winter mats. Overall, Alfa Romeo of Windsor offers a pleasant, trustworthy, and customer-focused experience for those looking to purchase or service their vehicles.
Took my Giulia here for an oil change. 2017 model year and had cabin filter changed. Good service, I like the quick lube garage they have. Because the price was decent (not cheap) however fair considering it’s a dealership, I’m bringing my vehicle here always.
May 2024
I had the pleasure of meeting Kevin Woods while purchasing my Alpha Romeo. He is very personable and makes you feel like you belong. Thank you Kevin for a great experience, I'm so excited to drive my new car.
December 2023
I showed up 2 minutes before close and Kevin getters me with a smile. I needed help trying to import my recently purchased Stelvio. Kevin did all that he could staying after hours and even giving me a ride to the local mall as I had to leave my car at the dealership (safe place) until I could get my paperwork in order to... read full comment
