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July 2024 by Shannon Cherneski Ian Cardillo
Horrible service. They mislead me when I opened account and charged me 351.00 in banking feed for one month
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July 2024 by Christine Lajoie
It's Friday June 28 almost 5pm. Only 2 tellers open, I've been waiting at least 15 minutes and the line is getting longer. I don't understand why there isn't more tellers. I'm sure the bank can afford it!!!!!!
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April 2024 by Krystyn Symons
I'd be more inclined to leave a positive review if I could use my account. Also the bank employee automatically set up autodeposit on this account while she was editing when it's already linked to another account so I can't use either account now and it's my birthday weekend.... Happy birthday to me. Also I'd love to not have to make a Google review but getting someone to respond another way is actually impossible, then when you go there they do the opposite of help. Thanks for less than nothing.
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March 2024 by mohamad omar
Krstena was phenomenal, she made me feel like I’m home which is a feeling you never get in a bank these days. Definitely recommend her as an amazing personal banker and person.
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November 2023 by Nebras Alkzeer
Worst branch ever every day will find a new inexperienced teller, I went there today to withdraw some cash to buy a car but the guy there said you should order money then will get approved from the manager, I said ok go ahead, he said ohh the manager is not here will get your money next Friday so seven days because the manager not in the branch at 1pm on Friday even on Saturday will not be at branch. By the way this is the third time I go there asking for a manager but not there, I'm wondering if there is a manager. I lost a good deal to buy that car because of this branch. Funny my money and I have to begge people to get it.
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November 2023 by Nate Charley
They need too investigate the manager and teller that work there. They refuse to help me , possibly bias or racist. Eventhough ive been a loyal customer for over 30 years. Only bmo ive been at that refused to help me.
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November 2023 by Robert Karagovski
Literally the worst bank we deal with. Staff are slow. Very little at their wickets. Half hour waiting in lines even tho there is only 4 or 5 people in line. Some staff are fine but a couple are just snooty and rude. If I didn't have to deal with this bank for the season I would have left already. The performance here is just garbage. Hire more staff. Do something. Or just shut down. I usually never leave a bad review but this one people should know. I watched staff make smirks behind customers back like their issue isn't important. Hope you guys fix this branch.
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November 2023 by John Renaud
Extremely poor and unprofessional service. the so called branch manger is worst person to deal. The staff at this branch know nothing different answers from different people at this branch . Horrible customer service. Going to switch banks.
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September 2023 by Abaid Pandit
Very poor performance
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February 2023 by Amin Tariq
Extremely poor and unprofessional service. Bank Teller refused to give me replacement card after my id verification and told me to drive to home branch which is 4 hours away.Bank Teller Zee Akkary absolutely didn't want to help me. Very poor customer service. Feb-3rd-2023.
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February 2023 by Life with Abaid
Very poor performance
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February 2023 by Tariq Amin
Extremely poor and unprofessional service. Bank Teller refused to give me replacement card after my id verification and told me to drive to home branch which is 4 hours away.Bank Teller Zee Akkary absolutely didn't want to help me. Very poor customer service. Feb-3rd-2023.
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December 2022 by Ayah Malouhi
I came to this location to activate my BMO credit card. They said they activated it for me. When I tried to use the card, it did not work so I called BMO and they told me I had to go in store to activate my card because it wasn't activated. I guess this location just doesn't know how to activate credit cards and I don't have the time to go back and forth until someone figures out how to activate a credit card.
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September 2022 by Akail Nori
Avoid going to this location....expect the wait time 30 minutes min
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July 2022 by Jenny feng
The women worked inside office name NOIR introduced me to open a saving account here told it was how good to have it but she didn't tell me I can't transfer or withdraw money until I bought RRSP to another financial institution the financial institution wait until deadline date still can transfer my money then I miss time to get my RRSP claim from CRA I missing the chance to get $3000 RRSP claim
