Pet Valu is a pet store that offers a great selection of products for pet owners. Customers have praised the excellent service and helpful staff, particularly Tabitha and Monique. Tabitha was praised for assisting a customer with loading heavy dog food bags into their car. Monique, another staff member, was commended for her patience, empathy, and exceptional customer service. She took the time to understand the customer's needs and concerns, even sharing her own experiences. The store is also appreciated for its convenient Sunday hours, which allow customers who work at the mall to shop after work. Overall, Pet Valu is known for its friendly and knowledgeable staff, as well as its wide range of pet supplies, making it a popular choice for local pet owners.
By far the best staff, so caring and kind. Thank you for everything from Sofie (Oh) and myself.
June 2026
Fantastic customer service. I brought my cat in to be sized for a harness and the manager came out to assist with sizing. I am very grateful for the compassion and patience given to me during our difficult time. Thank you again.
February 2025
Excellent service! Tabitha was helpful and kind enough to move my order of 3 large bags of dog food out to my car and load it for me. Thank you so much!
