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December 2023 by Michael Turner
A little annoyed at the fact that I can't use the ATM after 7, it would be nice to not have to go somewhere and get charged to use the ATM, however rbc does not have a lot of ATM's and I can't access the one at my branch a little sad!
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December 2023 by Zac Durrer
Branch manger Ann , was extremely incompetent and disrespectful. District manger should look into her position as a "manger"
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October 2023 by Maureen Cobb
Avoid this branch at all cost a teller named Karyn was extremely rude and transferred money from one of my accounts without my permission. This isn’t the first time she has done something like this I went in to get a new client card and she changed my accounts to a pay per use account. Would not recommend using this branch at all when brought to the bank managers attention I was blatantly ignored and told the wait would be at the very least 6 hrs this was at 11am the bank closes at 5. The math wasn’t matching up. Get it together rbc
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September 2023 by waqas naqvi
Always two persons at the wicket and always a huge line up doesn’t matter which time of day you will go..they don’t respect the peoples time
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September 2023 by Margreth Garel
They totally froze my account on payday and the manager went on vacation. Hmm it's been a week to sort it all out and pay all late fees including direct deposit couldn't be collected. Worst bank ever I had in over 50 years.
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July 2023 by Truthful Information
Rbc on tecumseh and albert one worker has a car alarm that goes off multiple times every single day. It is very disturbing. And obnoxious. Please fix the sensitivity, it's disruptive to the neighborhood-Albert homeowners
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July 2023 by Riyadh zako
This bank has very bad service and a long waiting per
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June 2023 by Joseph Delaney
Professional, caring, and knowledgeable service. Had major issues after my move from another province, but Jackie and Anna took the time, a LOT of time, to understand the situation and to help rectify and correct it. Very much appreciated the service I received, and will happily continue to use this branch exclusively for my needs. Thanks ladies!
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April 2023 by Connie C
Manager was very accommodating dealing with a problem on account. Is willing to continue to assist instead of handing dealings off to subordinate.
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November 2022 by A Disney Dream tv
They dont answer phone at branch they r useless
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October 2022 by Railfan Dheeraj
Worst experience u guys need trained people...
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October 2022 by Brian Cleroux
Good bank ! No issues..
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June 2022 by Paul Renick
Went here today to do a wire transfer and it seems like the staff came up with every reason possible not to help me out with it. Went to the main branch downtown Windsor and asked for the exact same thing and they were able to assist me with no questions asked and no trouble. Do not recommend this branch. Staff were unprofessional and hostile.
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April 2022 by Khatam Zafar
Ther worst service, a day ago, I forgot my debit card at home, i need bank statements last 6 months but I have 2 visa card from rbc. I gave her my driving license too. Still she is very rude, and she refused me to print my bank statement. Very disappointed
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April 2022 by Scott Spicer
Strong attention needs to be put forth, from management, in replacing tellers that clearly display a negative attitude and lack of desire to assist clients with questions put before them... I literally cringe when I use this location.
