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December 2023 by Lazio Thehun
OMG ! Once a year I decide to go shopping, and unlucky me, started here at the Shoe Company. No wonder why people like shop on line this days , they don't have to deal with that little lady with the black nose ring from Shoe Company. She is ever unfriendly, and rude ! Some other worker was nice and help me to order a shoe, but when I paid for it, we noticed, the black Friday discount didn't apply, then the little devilish girl comes, and telling me, she cant do nothing about it, no price adjustment, no refund ! The funny things, I don't even have the shoes yet and I just paid full price for it, a minute before this. No 25% off, how it was advertised, no refund, no shoe, she is crazy ! Feel sorry for the owner, and the other workers there, they have to deal with her.
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November 2023 by Richard
My wife was exchanging shoes she bought online that didn't fit. Staff was friendly and helpful
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October 2023 by corymcclure1
Worst customer service ever. I was asked to give my phone number and refused. The cashier who was apparently also the manager gave me a dirty look threw the receipt into the box and shoved it towards me. Not so much as a thank you or have a nice day or anything. They will never get my business again that's for sure!
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October 2023 by Rick Delaney
Took my 90 year old mom there . In and out fully satisfied in 15 mins.
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June 2023 by phil vinet
Cashier kept insisting she wanted to check to see if the shoes fit...I told her 3 times.."I have them on...they f.!!!". She wanted to refuse my payment for the shoes is she could not check if they fit... I had to say if you are refusing payment...I am walking
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March 2023 by Rochelle O'Rear
I WALKED IN STORE AND WAS NOT GREETED BY EITHER PERSONNEL. THIS IS NOT ACCEPTABLE AND I WILL NOT VISIT THIS STORE AGAIN AND TELL EVERYONE ABOUT MY EXPERIENCE THAT I KNOW.
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December 2022 by Tova Perlmutter
A few days ago I went to the Tecumseh Mall store with a friend around 6:30 or 7 pm, and neither of us could find my size in a particular shoe...and then, 10 or so minutes later, in another shoe. Felicia was super efficient and friendly! We were delighted to be served by someone who clearly cared about our customer experience. Thanks to Felicia's assistance I bought shoes and boots -- and even signed up for the VIP club which I generally wouldn't.
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November 2022 by Lynne Rivard
I went into The Shoe Company in Windsor On totally discouraged after spending hours at the Mall with my two young grandkids looking for winter boots.( A totally horrible experience in every way possible). The staff at The Shoe Company was so incredibly helpful and friendly, I actually cried with relief. I will shop here first from now on. Thank you for doing a fantastic job!
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June 2022 by Clay Talbert
Nice clean store. Well lit and open concept easy to find what I wanted quite fast.
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June 2022 by Perry L
Selection wasn't great. Didn't end up finding anything I wanted to even check sizes for.
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May 2022 by Paul Taylor
Angelina provided outstanding customer service. I didn't know what i wanted but Angelina took the time to find the perfect shoes and made us feel extra special. Felicia also took the time to help us up front with an excellent attitude and extremely friendly! Love the Shoe Company
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April 2022 by Beatriz Alvarez
Did not find what I was looking for ,but rest of the footwear was nice. Not crowded.
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April 2022 by Christine Lynn
A little pricey, but good selection.
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April 2022 by Rachael LeClerc
Went to 3 shoe stores. This was the only store I found shoes I actually liked. Cashier was friendly, fun and smiley!
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March 2022 by Melanie Fowkes
Good sales on shoes, boots and even slippers
