The Sleep Factory is a highly recommended mattress store known for its excellent customer service and quality products. Customers appreciate the friendly and helpful staff, particularly Sergio, who is recognized for his knowledge and patience. Many shoppers note that the sales experience is relaxed and pressure-free, allowing them to explore options comfortably. The store offers a range of mattresses, including custom sizes, with reasonable fees that make upgrading to a better mattress easy and affordable. Clients have expressed satisfaction with their purchases, often returning for additional items like bed frames. The Sleep Factory stands out in Vaughan for its ethical sales approach, transparent pricing, and commitment to ensuring that customers find the perfect mattress for their needs. Overall, it is a place where individuals can confidently shop for quality sleep solutions.
Bought a mattress from here about 10 years ago, I loved the price the mattress and customer service I currently stay about an hour away and the trip to this location because I knew I would be handled right and they did not disappoint 🙏🏿🙏🏿🙏🏿
December 2024
Sergio is top notch Very knowledgeable, friendly, and great prices!! We will definitely be back
November 2024
Serg was fantastic! Excellent service, very personable, got us a fabulous deal.
