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“I must say very good service, actually very good everything ? Every employee take very good care of me. My sales guy and the manager always good to me every time I go there excellent service ?. Law away is very good if you don't have all the money for a full purchase you can do like I did lay away and now I got a very nice bed room set”
“You can get name brand appliances and comfortable/reliable furniture ANYWHERE. But only at this specific The Brick location are you greeted right away at the door with friendly and knowledgeable staff. I always ran into Patience and worked with her but today, Patience was not there and I was still able to get the same excellent shopping experience with Antoinette. Kudos to the human resources department for hiring such dedicated and friendly professionals. Kudos to the store manager who most likely treats his staff with respect and ensures proper etiquette in his store. ? I have been shopping here for over 10 years and will definitely be back!”
“Ekta is my sales rep. I can’t say enough good things about what a great sales rep she is. We met a customer service to process a deposit return for another item. While waiting I saw a couch on clearance and asked for som info on it. She didn’t case me around the store ! No pressure , she just let me sell myself. Great experience ! She never stopped helping me out after I made up my mind on my own to purchase the couch.Thank you so much for everything ! And a great buying experience.”
“Thank you so much DLXART Furniture for your AMAZING customer service! I had originally ordered a dining elsewhere when I came across one I really loved from DLXART. I immediately came in contact with Mandy, and she was extremely helpful and quick with assisting me over the phone to order the dining table since I am located in Niagara Falls. She set up home delivery for me and I received the table only 2 days later! Her communication was excellent and super speedy.The actual dining table itself is absolutely beautiful once we assembled it. Super easy assembly! Thank you so much again DLXART Furniture! I definitely recommend them to anyone interested in their furniture, customer service was the best I have ever received. I am extremely happy with everything!”
“Just bought all my kitchen appliances at The Brick Brampton East. Sukhi is a very knowledgeable Sales Consultantery along with the manager Gaurav. I was very impressed with the quality of service and it was a delight to work with them.”
“I had an exceptional experience with Casa Leather and Furniture. They offer a wide selection of amazing sofas to choose from. Parm truly understands your needs and the space where you intend to place the sofa, recommending numerous options accordingly. She dedicates her extensive experience to providing custom sofa solutions tailored to your requirements. Parm assists in selecting different styles, fabrics, and firmness levels based on your preferences. Additionally, she went the extra mile to help us obtain extra cushions in our desired matching color. Parm was truly amazing, extremely helpful, and incredibly pleasant. She exceeded our expectations.I highly recommend visiting Casa Leather and Furniture for all your sofa needs. Thank you, and we will definitely return!Please refer to the attached picture to see the amazing work done by Casa Furniture. Thank you.”
“We first met Alina in 2022 when she helped us purchase a mattress and bed frame for our new home. We had such a wonderful experience her. She was extremely knowledgeable and helped us get exactly what we wanted. We recently attended The Brick again and Alina went above and beyond to help us. We can't thank her enough. Spencer also assisted us in store and was incredibly helpful and kind. We would highly recommend this Brick store!”
“What a hidden gem!! Excellent prices, way better than sleep country for the same mattress! The service was amazing! Personable and professional. I have been suffering withy previous mattress for so long. Immense back problems and chiropractic visits. Then just when I was giving up my partner and I stumbled upon this lil gem. We went to 12 stores this day. And by far this is the cream de la crop. The shop was so clean, well cared for! 10/10 would recommend.”
“Got my mattress here, about a year ago I think, and have to say the woman working there is a godsend. I have BAD back pain and in the first few weeks of getting the mattress it felt the same if not worse! I learned this is because of years of having a bad mattress my body adjusted to it. New good mattress will force your spine back to good posture. Hurts but damn worth it. I sleep like a king now in my bed and don't wake up as sore as I once did. I will never be not sore, but this bed helped a ton!!!”
“Love the selection in this store, such great and unique pieces. Most importantly we were blown away by the customer service we received from Terra, she went above and beyond to make sure we were satisfied with our purchase.”
“Azher B was wonderful to deal with provided best service to me.He is very knowledgeable helpful patient and professional and respectful.Thank you very much Azher.”
“Great customer service. Friendly, knowledgeable, professional customer care.Quality and price well worth it!Very accommodating to customer needs.Won’t be disappointed!”
“I met these guys at the Home Show in Toronto and selected a very "custom" option that end up being perfect to what we wanted. Thanks to Marco and the installation team, they made everything easy. Well recommended.#mercy”
“Sanket was amazing with all the detail information regarding the different qualities of each brand. He gaves us excellent prices for great quality products. Very Professional and polite. He can recommend what is the best mattress for you. Thank youn Sanket. We were very lucky to stop by your store today.”
“Loved my bed! Same day delivery! The only thing I would say is that most of the items are ordered online so you may not get to see the item in person first. But overall was a great experience! Great purchase!”
“Thank you very much to the salon sellers. Super attentive managers! They picked out everything for me: sofa, table, chairs. They told us everything, answered all our questions. Overall, I really liked everything! Thanks a lot!”
“Purchased 2 double beds from here and just put them together. They seem decent for the price and hopefully they last (similar to ikea quality). Easy to put together. Communication from the seller was great and was able to order straight from the website, pay a deposit and pay the balance at pickup, which worked perfectly for me.”
“Purchased my bed and mattress from B&B back in 2014. It has served me so well over the years. They were so accommodating in providing options so I could adjust between firmer and softer. Highly recommend.”
“Thank you John, we love our bed.. my husband finally got a great night sleep. Soma has an amazing variety of beds, pillows, linens, bath robes, and the service is top notch. If you're looking for a bed, go to Soma first, you won't be disappointed.”
“I have been purchasing mattress from The Sleep Factory for over 20 yrs. I like the fact that Sleep Factorys' signature mattresses are made to in Canada, customizable and to order.The customer service I received from Steven was A+. He is knowledgeable, professional and patient - No high press tactics.I ordered a mattress and by the time I got home, I had second thoughts on the firmness of the mattress.I contacted Steven and he was happy to assist.I hightly recommend. I visited the Toronto loction”
“From my personal experience with the Future Direct Mattress, I can attest to its value. Despite initial reservations about conducting everything online, their exceptional customer service and attentiveness surpassed my expectations. When I visited their location in person, they went above and beyond by arranging delivery the next day and graciously waived the delivery fee. Their proactive communication allowed me to prepare for the delivery process smoothly. Despite a minor hiccup with a misplaced mattress protector (later found in the corridor), they handled the situation professionally, even providing photographic evidence of the delivery. Despite the slight embarrassment on my part, I hold them in high regard and would gladly do business with them again. As for the mattress itself, it certainly lives up to its worth and exceeds expectations.”
10AM - 4:30PM
136 Tycos Dr, North York
Mattress Stores
“Great product and excellent customer service! The day of the delivery Brad called to make sure I've got my product and bed frame set up properly. Nice people to deal with, they know how to take care of their customers. Highly recommended!”
“Exceptional mattress store! Impressed by the top-notch quality of their mattresses and outstanding customer service. A truly comfortable experience from selection to delivery.”
“I bought a sectional.It is very stylish, comfortable and sturdy. I love it! I can’t believe the amazing price for such good quality ! The delivery guy was pleasant. Thank you guys!”
11AM - 8PM
286 Rutherford Rd S #6, Brampton
Mattress Stores
“I recently had the pleasure of shopping at Royal furniture and mattress, and I must say, it was a fantastic experience from start to finish. The store itself had a wide selection of furniture to choose from, ranging from modern to classic styles, and everything in between.What impressed me the most was the quality of the furniture. Each piece seemed to be crafted with attention to detail and built to last. It was evident that the store prioritized offering high-quality products to its customers.Additionally, Prabhjot was incredibly helpful and knowledgeable. She was able to answer all of my questions and provided valuable insights into the different pieces I was interested in. Her friendly demeanor made the shopping experience even more enjoyable.Furthermore, the purchasing process was smooth and hassle-free. The store had reasonable prices, and I felt like I was getting great value for my money. Delivery was also prompt and efficient, with the furniture arriving in perfect condition.Overall, I highly recommend Royal Furniture and mattress to anyone in search of quality furniture and exceptional service. I will definitely be returning for any future furniture needs."”
“I have a good experience with Mr Mateen. He have very good experience and recommended some of the best mattress. He have all the answers for all the questions. He was full of patience and professional all the time.”
“I have gotten all 4 of my mattresses from here. My family has also bought dozens from here over the past 16 plus years. I’ve never had one person have any issues. Would recommend this place to anyone and everyone.”
“This store deserves more than ten stars for the amazing customer service and wide range of house hold products at very affordable prices. It is a One stop shop. Thank you Team Johnny and Poonam for going above and beyond in not only making sure my custom made mattress, spring box and bed were promptly delivered, but also setting it up , including computer desk, chair and all other items like mattress and pillow covers, bedsheets... which they helped me pick while on a very tight budget, what better customer service can one ask for?I am a repeat customer and will be coming back.Please check out this store for great deals lets support our local businesses and buy local.”
“The inventory of the outlet in recent months has not been updated. The quality of the products is good. I had amazing customer service by their representative Zayaan. He has been very helpful and collaborative. Because of his effort I came back and made more purchases. Thanks Zayaan!”
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“Superb quality and services. Thank you Sergio for going out of your way to ensure we get the mattress in time. The mattress is excellent quality and value. Highly recommend.”