Big Lots is a popular retail store that offers a wide range of products at affordable prices. Customers can find a variety of items, from laundry detergent to mattresses and everything in between. The store is known for its "crazy good deals and closeouts on your favorite brands." Despite some mixed reviews, the overall customer experience at Big Lots seems to be positive. The employees are generally described as friendly and helpful, with standout staff members like Gordon, Ann, Rosie, and Connor who go above and beyond to assist customers. The store is also praised for its accessibility, with an ADA-compliant building and ample parking. However, some customers have noticed that the store is not quite the same as it used to be. The prices are now more on par with other retailers, and the variety of products, particularly in categories like baby items and toys, has decreased. Additionally, some customers have encountered issues with the quality of certain furniture items. While the store may not offer the same level of savings as it once did, Big Lots remains a popular destination for seasonal items, decor, and other interesting finds. With its dedicated staff and convenient location, it continues to be a go-to option for many shoppers in the area.
No longer the same as it used to be. The prices are pretty much the same as all of the other stores. Not much savings to be had. The store is huge, but the variety is really lacking. The only customer service interaction was upon leaving the store!
October 2023
Like this store but it's not what it use to be. No longer carry baby items and the toys are down to 1 isle. It is great for seasonal items and decor.
October 2023
I love Big Lot's and would have given 5 stars if they brought back the cold and frozen foods
