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February 2024 by Nicky C.
Worst experience. Would not recommend this store to an enemy. The store owner was very rude and condescending. She yelled and called me a dumbass across the store in front of customers. In my opinion she's racist.
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February 2024 by Karrol Martin
I can't appreciate Kait enough. I recently went thru a very stressful situation, lost my phone in the process. Kait was very patient with me and had the knowledge with the new phone to help protect my info. I am so grateful for her. I didn't mind driving the 80 miles round trip! Fantastic customer service!I'd love to see her offered her own store!
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January 2024 by Steven Mendoza
Great customer service something that is hard to find now a days! Quick and efficient!
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January 2024 by Guadalupe Cordova
The girl Kait went above and beyond for me today will definitely be back!
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January 2024 by Sarah Holder
Had a great experience! I'm not real technically advanced so when I dropped my phone in the toilet I knew I was doomed! Went in and Kaitlyn got me hooked up and took the time to help me set everything up and transfer my important stuff over! What great knowledge and excellent customer service!! I will absolutely be back!! Thank you girl you are a lifesaver!!!!
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December 2023 by Jennifer Garcia
Oscar and Kait were absolutely wonderful!!! I always have a great experience when I have any questions and I usually do because I'm old. Thank you guys keep it up!
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December 2023 by Tricia P
Great customer service
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October 2023 by Lesli Lawson
Great customer service
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July 2023 by Siarra Edwards
They will turn off your service, even though the bill has already been paid.
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April 2023 by Shannon Black
Nice people.... they got my phone working again. Thanks!
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February 2023 by Jack Schmidt
Girl told me if I have a problem with the phone I just brought then, to just look it up on Google instead of calling them for help. Don't go here
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December 2022 by Kim Salicos
I had the absolute worst customer service experience at this store. Not only was the sales associate rude but extremely disrespectful. I do not recommend this store to anyone. I did however connect with an amazing sales associate out of Eugene .Thank you to the gentleman that was not only kind but went out of his way to provide amazing customer service.
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November 2022 by Andrew Stafford710
Amazing service. Great employee
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November 2022 by Michele Darr
I couldn't be more impressed with the quality of service provided at Albany Boost Mobile. The Store Manager, Kaitlan, is exceptionally attentive, helpful and kind and goes above and beyond to ensure customers are getting the best equipment to meet their needs and most value for their money. To anyone out there tired as I was of dealing with predatory phone companies, I highly recommend Boost Mobile with a emphasis on the Albany, Oregon location. Thank you again so very much!!
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October 2022 by Brandi Pushor
Kaitlyn at the Albany store by the mall is by far the best customer service representative I've EVER HAD HANDS DOWN got us hooked up with zero hassles and kept us laughing the little time we were there thank you ma'am you are definitely appreciated ?
