The Boost Mobile store on Geary Street provides the latest 5G devices and prepaid phone plans, with great deals on phones from brands like Apple and Samsung. Multiple reviews highlight outstanding and incredibly helpful customer service. Staff members are noted for being sympathetic, going out of their way to solve difficult situations, and showing customers their options. They help with upgrading phones, restoring data, and resolving complex porting mistakes, sticking with problems until the end. Customers report receiving great deals, saving money, and walking out with new phones, highly recommending the service. The team is described as an absolute gem and an asset to the business.
The manager MAYA was Fabulous!!! Even tho our problem was never solved, Maya was kind, patient, understanding and tried everything she possibly could to help us! Best customer service I've experienced in quite some time!! Maya is an excellent employee and manager!!!
July 2026
Got me in and out quick and Maya was extremely helpful and kind. Thank you! 🙏
April 2026
I've never liked the boost mobile phone customer service... you can't get through to anyone, so we drove from Springfield to Albany, because of a phone crisis. The in store employee Katelyn was so helpful and made the experience easy! I appreciate her help!
