Footwear Express is a go-to shoe shop for travelers, especially those visiting Italy. Customers praise the associates for their patience, depth of knowledge, fabulous communication skills, and gentle encouragement. The service is noted for helping find footwear for specific needs like waterproof walking shoes for rainy weather. The knowledgeable staff often suggests options, like supportive Ecco sandals, that customers may not initially consider but which become a saving grace. These shoes provide incredible foot comfort with little to no pain, even for those with conditions like falling arches or plantar fasciitis, which can make or break a trip. Satisfied customers frequently end up buying multiple pairs and express that they will be back.