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February 2024 by Tikivixen Here
I am going to Italy in April. Having done some reach search on what I can expect for weather, rainy. Needed a pair of really good walking shoes, waterproof.
The patience, depth of knowledge, and fabulous communication skills I was treated with... well I have found my go-to shoe shop. Foot comfort is so incredibly important always..and especially when traveling. It can make or break the entire trip.
Oh, and I ended up buying 3 pairs of shoes. The all important water proof sneakers, a super cute pair for nicer days and to wear with a skirt and a pair for work. Could not be happier. Thank you so very much.
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October 2023 by Nikole Conser
I was frantically trying to find a pair of sandals for my trip to Italy with only 2 weeks to spare. I went into this shop and picked out 3 pairs to try. I told the associate what I was needing and she brought out a pair of Ecco sandals and encouraged me to try them. I turned up my nose because they were NOT the style I was looking for, but I tried them on to humor her. Holy smokes they were my saving grace! I wore them every day of my trip with little to no foot pain. That is something for someone with falling arches, internal pronation, and plantar fasciitis. I appreciated the knowledge and gentle encouragement to try something I didn’t think I wanted, but definitely needed! I will be back!
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October 2023 by Nikole C.
I was frantically trying to find a pair of sandals for my trip to Italy with only 2 weeks to spare. I went into this shop and picked out 3 pairs to try. I told the associate what I was needing and she brought out a pair of Ecco sandals and encouraged me to try them. I turned up my nose because they were NOT the style I was looking for, but I tried them on to humor her. Holy smokes they were my saving grace! I wore them every day of my trip with little to no foot pain. That is something for someone with falling arches, internal pronation, and plantar fasciitis. I appreciated the knowledge and gentle encouragement to try something I didn't think I wanted, but definitely needed! I will be back!
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February 2023 by Christin Harding
Great selection of Birkenstocks and the staff is very helpful.
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October 2022 by Kim Bardin
Great service and shoe selection
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September 2022 by Don O
Great footware..my wife has a bad foot and could barely walk ..until she got a pair of comfort shoes from here
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June 2022 by Janette D.
I purchased a pair of Hoka's Gaviota3 shoes. The two female staff were very friendly and helpful. Sadly the pieces of the soles started to crack apart and fall off in just over a week on a flat surfaced floor. I took the shoes in hoping to exchange them but was told only the manager could do that and they didn't see a reason why she wouldn't. I bought a second pair and the same thing happened in 3-4 days. I took both pairs to the store when the manager was in and she almost immediately told me I was doing something to cause this like hooking my feet on something? I felt she was a little aggressive. She refused an exchange/refund and suggested I contact Hoka directly. I did and received a full refund. As it turns out, that is a known issue and something they addressed when designing the Gaviota 4. I thought the employees at this store were very knowledgeable and helpful. The manager's attitude will be what keeps me from shopping there.
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June 2022 by Kristin Holcomb
Horrific customer relations.
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June 2022 by S. Smith
This store rarely has time for a customer. I happened to be on that side of town and since the sign stated "open" I assumed that meant I could go in to take a quick peek. The clerk looked at the clock several times and stared me down. I stated I wanted to just take a quick peek and was curtly told I had 5 minutes. I will take my business either online or travel to a different community to support a business who values a customer.
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August 2021 by Christopher Marston
Good inventory, helpful staff, and market based pricing.
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June 2021 by P
Kayla was so nice and patient in helping me find shoes that worked well for me!
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June 2021 by K S
I already tried to review my horrible experience here and it mysteriously was not there when I checked it. I usually have had good experiences here but the negligent and outright rude staff will make me never come back here again. I have worked in customer service and this store does not have a clue what that’s supposed to mean.
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May 2021 by Elaina March
Horrible customer service. Discrimination. Wouldn’t serve me even though I wore a face shield
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May 2021 by K
Kayla was so nice and patient in helping me find shoes that worked well for me!
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April 2021 by Fosstheboss Fawcett
Would not let my disabled daughter in the store because she only had a face shield. I explained she’s disabled and they said she can stand outside and shop. Whatever happens to accommodations for the disabled? Did those get suspended because of Covid? By the way we there to get special shoes for her leg braces and APO’s.
