9AM - 5PM
1821 14th Ave SE, Albany8AM - 5PM
234 SW Ellsworth St, Albany“I would highly recommend Ryan and his team. They are always on top of things and are excellent at communicating. We were living in a different state and were still able to fully understand each aspect of our financial situation. They take care to give you time and attention no matter how much money you have.”
9AM - 5PM
1305 Old Salem Road NE, Albany“Never in my life have I ever seen an insurance agent work as hard for his customers as John. Not only did he see lapses in my coverage in both commercial and home, he really knows what he is doing and understands the need for higher limits because of the world we live in. I've never felt in better hands than I do with John @ Country Financial. Plus he is just an all around nice guy and genuine.”
“I called ready to cancel insurance policies extremely angry with the system they have. I was ready to be angry? but dee dee over at the Albany office is absolutely amazing at de-escalation she talked me off the plank. She figured out the problem and found the solution. She stayed on the phone with me for about an hour while we discussed options and got to the bottom of why I was angry. (By the end of the conversation I was laughing and had no reason to be angry). Recently I had to call the office because of personal reasons as to why I was late on a payment and Dee Dee was back at it again with problem resolution and now I don’t wanna have insurance through anyone else. Absolutely amazing customer service at least through Dee Dee, and I love knowing she always answers the phone and even stayed after hours helping me. I love her and I love country financial because of her. Absolutely earned my business going forward and could not be happier!”