Phoenix Inn Suites Albany provides a welcoming and comfortable experience for travelers. Guests consistently praise the hospitality, noting the friendly and helpful staff who greet them warmly at the front desk. The rooms are described as very clean and spacious, featuring comfortable beds that ensure a restful night's sleep. Although some guests mention that the decor is dated, the overall cleanliness and quiet atmosphere make up for it. The hotel offers a variety of amenities, including a small gym and a swimming pool, making it suitable for both short and extended stays. Guests appreciate the complimentary continental breakfast, which includes a range of hot options such as Belgian waffles, providing a delicious start to the day. The hotel is conveniently located near shopping centers, gas stations, and other businesses, enhancing its appeal for travelers. While there were minor issues, such as a broken handicap shower room, the overall feedback highlights the value for money and excellent service provided at Phoenix Inn Suites Albany. With its combination of comfort, cleanliness, and a friendly atmosphere, this hotel stands out as a reliable choice for anyone visiting the area.
A great stop! The staff were incredibly helpful and friendly. The rooms met my expectations and were worth the value. And the breakfast was better than the Hilton we had the day before! A great place to stay for the UofO graduation
May 2026
I was able to book a room with two large dogs! I love that I can travel with my boys! The hotel was very accommodating and I was able to reserve a corner/end room. The suite was perfect for the 3 of us! The service was amazing, very friendly staff with excellent customer service!
March 2026
The service was prompt and friendly The room was awesome. And romantic.
