“My brother and I had a great experience staying at the Phoenix Inn in Albany. The hospitality was top notch! The rooms were very clean and comfortable and the beds were so comfortable. As someone who never sleeps good in a hotel, I was sad to leave my bed there! We stayed 5 nights and every time we were in and out, we were greeted with super friendly, polite and helpful staff at the front desk. We were visiting family nearby with limited space, so we asked if we could utilize the breakfast area for evening snacks and were told to use any plates, silverware, microwave, etc. we needed. It worked out perfectly for our visit! We enjoyed a hot, delicious breakfast each morning that had a good variety of hot breakfast options, including delicious Belgian waffles. Next time we come back for a visit, I know where we’ll be staying!”
“Love the staff. Love the clean, spacious facility with pool, shuffle board and video lottery. Drinks and food are good and reasonably priced.2023 update- Sad how far they have fallen”
“Pretty good for a fair but the prices were steep and most goods weren't good quality. The food was awesome and the entertainment on point. The cost of games however is ridiculous”
“Great staff!
I travel frequently, and this is the best Holiday Inn Express I’ve stayed at. They put attention into every detail, and it really shows. I highly recommend this location.”
“Such a fan display of toys themed around Christmas! There were even characters from books/movies wandering around the event area.
My boys had a blast and it was awesome to see them light up as we made our way through the exhibit.
Also- coffee and treat trucks! Couldn't leave with out hot cocoa and donut holes!
We will be returning next holiday season.”