First Tech Federal Credit Union is known for its friendly and helpful service. Many clients appreciate the assistance they receive when opening accounts or handling banking needs. Staff members like Kien Nguyen and Shivani Marathe are frequently praised for their patience and thorough explanations of products. Some customers have had positive experiences with Notary services, noting professionalism and courtesy. However, a long-time member expressed concerns about the credit union feeling less personal over the years, comparing it to larger banks. Overall, most reviews highlight a positive experience with attentive service and knowledgeable staff.
