First Tech Federal Credit Union is known for its friendly and helpful service. Many clients appreciate the assistance they receive when opening accounts or handling banking needs. Staff members like Kien Nguyen and Shivani Marathe are frequently praised for their patience and thorough explanations of products. Some customers have had positive experiences with Notary services, noting professionalism and courtesy. However, a long-time member expressed concerns about the credit union feeling less personal over the years, comparing it to larger banks. Overall, most reviews highlight a positive experience with attentive service and knowledgeable staff.
Travis accomplished all three of the objectives I wanted to discuss. We made sure we were on the same page and understood the plan he wanted to implement. Good communicator.
June 2026
Darnell was extremely kind, helpful, and thorough. Just stopped by to grab a new debit card and he made my quick stop very enjoyable and smooth.
June 2026
Had darnell as my personal banker and the experience could not have been better, he was very helpful, professional and great to work with.
