Haven Spa Pool & Hearth in Beaverton, Oregon, is a trusted business known for its wide selection of hot tubs, woodstoves, fireplaces, and supplies. Customers appreciate the knowledgeable staff and excellent customer service, which make them a favorite choice in the area. Many reviews highlight the helpfulness of staff members like Randy, Marshall, Cassie, Alex, Josh, and Stefan, who go out of their way to assist customers with selecting, installing, and understanding their products. The business is praised for its quality customer care, whether it’s guiding new buyers through their first hot tub purchase or assisting with installations. Customers also value the transparency and frequent updates they receive, especially during delays due to supply chain issues. Despite some concerns about the durability of certain products, such as a spa with multiple service needs, the staff’s responsiveness and communication are consistently rated highly. Haven Spa Pool & Hearth’s reputation is built on providing reliable products and attentive service for year-round enjoyment of pools, spas, and fireplaces. Customers often drive extra miles to visit because of the extensive selection and the trust they place in the staff’s expertise. Overall, the business is recognized as one of the most respected spa, pool, and hearth dealers in the area—proudly delivering an exceptional customer experience and helping customers enjoy their outdoor living spaces in every season.
Excellent customer service and willingness to help and explain products.
September 2023
They had the wood stove part and I had the money. Nuff said
February 2023
This was my first hot tub buying experience and it was amazing! Randy Owens was EXTREMELY knowledgeable and very easy to work with. They also service hot tub’s (many places only sell), so Haven Spa Pool & Hearth just earned a lifelong costumer here.
Services: * Spa Sales, Service and Repair * Gazebos and Surrounds * Swimming Pool Sales, Installation and Repair * Custom Spa Covers * Stores and Fireplaces, Sales, Installation & Repair * Chemicals and Accessories * Spa & Pool Maintenance programs * Free Professional Water Analysis * Filters, Equipment and other parts for Spas, Pools and Stoves
