NW AutoFix is a family-run auto repair shop located in Hillsboro, OR, with 39 years of experience. Under new ownership, the business has undergone a remodel and expanded its services to meet a wide range of automotive needs. Customers can rely on NW AutoFix for everything from routine maintenance like oil changes, tire services, and brake repairs to more specialized services such as window tinting, car detailing, and custom modifications. The shop has earned a reputation for accurate diagnostics and quality repairs. One customer shared how NW AutoFix correctly identified a bearing issue in their vehicle that had been misdiagnosed by two previous mechanics, potentially saving them thousands of dollars. The staff is known for their speed and efficiency, often completing repairs within a few hours, and maintaining open communication about parts and timelines. Many customers have highlighted the friendly and professional demeanor of the staff, who go out of their way to ensure satisfaction. From the moment an appointment is booked to the time a vehicle is picked up, the service is reported to be outstanding. Customers appreciate the quick diagnostics and repairs, as well as the reasonable prices. The owner, Ali, is always open and honest regarding repairs and costs and does an excellent job of documenting repairs with photos sent via text message. The mechanics at NW AutoFix are true professionals who take the time to thoroughly inspect vehicles and explain any issues in plain language. They always greet customers and make them feel like valued customers. NW AutoFix has always got vehicles in and out in a reasonably timely manner and provides accurate estimates on both time and cost, completing repairs by the promised date. They do honest work, listen to people, and are genuinely kind and concerned with the problems brought in, helping with challenging issues like those with a Subaru. With a commitment to quality and customer care, NW AutoFix stands out as a reliable choice for vehicle repairs and maintenance in the community.
