While the alteration that was made to my jeans did not really work out for me, the owner was very gracious and made things right by restoring them to their original condition and refunding my money. So, I feel like I received great customer service.
turned away a zipper repair and said they didn’t have time…? confusing for a no appointments necessary establishment. they didn’t even ask how long i’d be willing to wait or amount willing to pay.
took an excessive amount of time. dress came back and the seams were ripped. Trash job for 170 dollars.