Albertsons is a neighborhood grocery store known for its convenient and friendly experience. It offers a wide selection of groceries, including fresh produce, a bakery with customizable items, a deli with made-to-order party trays, and a butcher's block with meat and seafood. Services like Order Ahead pick-up, Grocery Delivery, and DriveUp & Go™ cater to busy shoppers. The staff is frequently described as helpful, friendly, and professional, often going above and beyond. Instances include a butcher creatively assisting a customer during a busy holiday and bakery staff providing small, kind gestures. While customer service is generally praised, there can occasionally be mix-ups with pre-orders. Also, during late hours, assistance in departments like the bakery can sometimes be limited if staff is stretched thin. Overall, it is considered a reliable store where the majority of visits are efficient and positive, fostering customer loyalty and appreciation.
Kim, our checker, was friendly, helpful, and quick. She kept the line moving with a smile and a small conversation. If I lived here, I would use her line exclusively.
June 2025
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June 2024
Had a mix-up with a pre-order, with half the order being ready, and other not even prepared. Lorraine handled the issue professionally and apologetically. Though I was bummed not getting a seafood party platter, I'd say I left doin ok without it. Good customer service ?
