The Bank of America Lobby Service Only location is known for its friendly and professional staff who provide efficient assistance with a variety of banking needs. Customers appreciate the helpfulness of tellers, with one highlighting a teller who demonstrated a new app feature that made cash retrieval easy. The staff ensure that customers leave feeling confident about their finances, whether they are making simple deposits or opening accounts. The bank maintains high standards of cleanliness and safety, following CDC guidelines and local restrictions, with some hours temporarily modified to prioritize health. Customers have praised the staff for their kindness and the quality of service provided during recent visits, especially at the NE 3rd Street branch, which they have frequented after several years. The bank offers good information and convenient processing of international and domestic remittances, making banking simple and quick. Overall, the bank is committed to maintaining a positive experience for clients through friendly service, professionalism, and safety measures.
Eric was so helpful.Was upset because I got scammed.He helped me with my questions about my account and the process.Thats why I’ve been with Bank of America for 35 years .Thank you again Eric!
April 2025
Seamless experience working with their representatives in the lobby!
May 2024
Have needed to come in to this branch several times in the past year and have always received prompt, courteous, accurate, and friendly service.
